Park Place Lexus Grapevine
Grapevine, TX
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We found our dream car! My husband and I walked into a Lexus dealership, and came out with friends. Silas and Raymond helped us feel so comfortable the entire process, and to My husband and I walked into a Lexus dealership, and came out with friends. Silas and Raymond helped us feel so comfortable the entire process, and totally taken care of. We are so happy to be a part of the Park Place family! More
Great Experience The dealership was awesome, and my salesperson was awesome. It was a seamless process and I did not have to leave my seat. Everything happened in the The dealership was awesome, and my salesperson was awesome. It was a seamless process and I did not have to leave my seat. Everything happened in the salesperson's office which made for a pleasant experience. The sales person was very knowledgeable, friendly and not overbearing. He did not act like he was trying to close a deal, he acted like he was interested in building a relationship. I will return to this dealership. More
I experienced amazing service at Park Place. Staff is very friendly. I would like to give a special thanks to John Smith. He’s very knowledgeable and patience. I searched and went to many dealerships, bu very friendly. I would like to give a special thanks to John Smith. He’s very knowledgeable and patience. I searched and went to many dealerships, but once I talked to John he explained everything in full detail and was very helpful. Also his supervisor went above and beyond to assist and I was very pleased with my outcome. I highly recommend this location, and if you decide this location ask for John Smith, I guarantee he will take good care of you. Thanks you again John! More
Back again for my daughter this time! Only place to buy Back again for my daughter this time! Only place to buy a car! Have been trading here over 30 years! Can’t beat the service dept! Back again for my daughter this time! Only place to buy a car! Have been trading here over 30 years! Can’t beat the service dept! More
Purchase of new vehicle Park Place continues again with great customer service when purchasing and always in service. We had the greatest sales representative Sean Afrouzi. Park Place continues again with great customer service when purchasing and always in service. We had the greatest sales representative Sean Afrouzi. Sean was knowledgeable and very patient with our questions and was so kind and personable he made the buying experience seamless I would give him five stars. More
Kevin Sherrod was great. He was patient with my novice questions and knowledgeable with my husband’s highly technical questions. I highly recommend Park Place, Kevin Sherrod in Sales and Blake in Service. questions and knowledgeable with my husband’s highly technical questions. I highly recommend Park Place, Kevin Sherrod in Sales and Blake in Service. More
Bad Customer Service Joe. The customer service manager at this location and their service team will never get my business ever again. Been with Lexus for years and I am ve Joe. The customer service manager at this location and their service team will never get my business ever again. Been with Lexus for years and I am very disappointed that their team treated me the way that they did. I highly recommend to find another Lexus location unless you're wearing a cute dress, You might get better service. More
Nailed It Ed Santos was a stone cold pro from beginning to end. Had gone away from Lexus for a short time and gladly came back with Ed’s help. Probably the mo Ed Santos was a stone cold pro from beginning to end. Had gone away from Lexus for a short time and gladly came back with Ed’s help. Probably the most seamless buying experience I have ever had. Great Job! More
Great buying experience with Brian Safianow Brian Safianow is very professional and patient, he guarded us smoothly through the whole process. He is very knowledgeable and gave us helpful sugges Brian Safianow is very professional and patient, he guarded us smoothly through the whole process. He is very knowledgeable and gave us helpful suggestions, with no pressure. We ended up trading in our car and driving home the new car, all done in one afternoon. He stayed late after working hour to finish the process, went through new car settings and features with us. Also, he is very good after sale, he always reply my emails very promptly for any question i have afterwards. We had a great experience with Brian. Highly recommend! More
We were treated with courtesy and respect throughout the process! We walked in knowing what we wanted and walked out with exactly that. Ned and everyone we talked to were awesome! process! We walked in knowing what we wanted and walked out with exactly that. Ned and everyone we talked to were awesome! More