Park Place Lexus Grapevine

Excellent customer service I recently relocated to Dallas from the east coast and was in need of a car in a timely manner. Zane and Rob were both so helpful and extremely accomm I recently relocated to Dallas from the east coast and was in need of a car in a timely manner. Zane and Rob were both so helpful and extremely accommodating to make the whole process very easy for me. Rob was so responsive from the beginning and took me for the test drive and was informative and helpful in giving me my options. He went above and beyond in working with me from a distance and especially with getting my car to me after hours. I am extremely grateful! More

Walter is the BEST! Walter handled my unique situation with respect, patience and grace. He is a genuine man who makes an extra effort to truly satisfy the customer’s nee Walter handled my unique situation with respect, patience and grace. He is a genuine man who makes an extra effort to truly satisfy the customer’s needs. He knows his stuff and I felt reassured that his guidance came with lots of experience in the automotive business. I feel very stylish in my beautiful new green RX 350! Thanks Walter! More

3rd vehicle that I've purchased from Park Place and first from David (replaced the retired Clay). I'll never buy a car from any other dealer or salesperson. It's almost effortless and these guys are professi from David (replaced the retired Clay). I'll never buy a car from any other dealer or salesperson. It's almost effortless and these guys are professionals. No ridiculous back and forth with some unseen clown negotiating from a throne and they'll never try any of the tricks commonly perpetrated by their westerly neighbors next door. If you want to leave with your new vehicle exhausted, frustrated, and unsure of whether you just got robbed, go elsewhere. If you want to actually enjoy getting a new/preowned vehicle, Park Place is the only place to go. And you don't have to be wealthy to afford a vehicle from Park Place. They have the highest quality preowned vehicles in just about every price range. No auction vehicles or suspicious trade ins, if it's not up to Park Place standards, they won't sell it to their customers. More

I had the best experience of buying a new car from Park Place Lexus in Grapevine. I found myself in a stress free and friendly environment. Brian Safianow made buying a new car a pleasant experience. P Place Lexus in Grapevine. I found myself in a stress free and friendly environment. Brian Safianow made buying a new car a pleasant experience. Park Place Lexus Grapevine is #1. More

Great to work with We brought in our 2002 Lexus ES300 for service and the cost of the repairs were more than the car was worth. So the service team got me in touch with We brought in our 2002 Lexus ES300 for service and the cost of the repairs were more than the car was worth. So the service team got me in touch with Chris to see what they had in stock. Chris was wonderful to work with and did not pressure us into a purchase. He was able to work a deal and we bought a used 2017 Volkswagen Jetta. Would definitely come back here to purchase again. More

Very easy buying experience. Derrick did a terrific job of getting us in the right car, got us a completely acceptable price and closed the deal without hassle. I was most impressed. of getting us in the right car, got us a completely acceptable price and closed the deal without hassle. I was most impressed. More

Shane was very easy to work with on purchasing our certified Lexus 350L on line and trade of our Lexus ES 300h. He was very fair on price and trade in value of our car. I highly recommend his expertis certified Lexus 350L on line and trade of our Lexus ES 300h. He was very fair on price and trade in value of our car. I highly recommend his expertise in dealing with purchase of a Lexus vehicle. We were in and out of dealership in record time for purchasing a vehicle. More

I met Elliott McRay this weekend. He was so easy to deal with and took time with me to meet all my needs and answer my questions. Park Place definitely under committed and over delivered on my expectation f with and took time with me to meet all my needs and answer my questions. Park Place definitely under committed and over delivered on my expectation for the purchase of this vehicle. Thanks again More

Park Place Lexus is GREAT! Becky Gustafsson is the GREATEST! Have worked with her for 20 Years. Whatever she tells you is correct and she gets it done and is so friendly!! Becky Gustafsson is the GREATEST! Have worked with her for 20 Years. Whatever she tells you is correct and she gets it done and is so friendly!! More

Supportive process that exceeded expectations Becky Gustafsson steadily focused on my needs bringing clear information that guided me to a confident purchase decision. Every question was swiftly a Becky Gustafsson steadily focused on my needs bringing clear information that guided me to a confident purchase decision. Every question was swiftly answered with helpful facts. She was professional and made me feel welcome and at ease. I left Park Place Lexus with a new car and a new friend. Zane Sommer was straightforward in providing all the financials. His work helped me see the different financial models and to select the best for me. My experience at Part Place in purchasing my first Lexus certainly exceeded my expectations. More