Park Place Lexus Grapevine

Outstanding Customer Experience Working with Brian to secure a new vehicle during these difficult, stressful times was to say the least a brand new level of service for me. No reque Working with Brian to secure a new vehicle during these difficult, stressful times was to say the least a brand new level of service for me. No request was too much for Brian, also communication during the process was excellent. ++ rating here. For the very first time, and there have been quite a few, I was not questioning myself for days on if I had made the correct choice in changing out vehicles..... it was a stress free experience thanks again to Brian. Brian's follow up since and his unquestioning dedication to help with anything that may arise in future is something I am 100% confident he will follow through with. Many other sales people have said the same but did not "walk the walk" when it came down to it. I would recommend using Brian and the dealership to anyone who asks. Brian, a big thank you from Sheila and I, also thanks for follow ups from various folks at Park Place Lexus Grapevine. More

Best salesman ever! Love him and his patience! Best experience! Simple and pain free! Every one should go see him. I will buy all of my future cars from him! experience! Simple and pain free! Every one should go see him. I will buy all of my future cars from him! More

In the midst of a pandemic, while so many of us are sheltering at home, I knew I could safely rely on the amazing professionals at Park Place Lexus Grapevine to take care of all my automotive needs. Wh sheltering at home, I knew I could safely rely on the amazing professionals at Park Place Lexus Grapevine to take care of all my automotive needs. When I told my sales consultant Brian Safianow last week I was hoping to find a pre-owed SUV he sprang Into action. He did exactly what I asked (as usual) and presented me with a list of outstanding pre-owned Lexus SUVs at their dealership and took the time to send me information at home, pages of specs and pictures, etc. Itching to get out of the house, I decided to go and take a look. Always putting the customer first, Park Place Lexus Grapevine had every employee masked, with markings on the floor, even in offices, to promote good social distancing. Brian showed me the two vehicles in which I had expressed interest. Then, in typical Brian fashion, he said “I had an idea.” He then showed me how I could have a new Lexus SUV for about the same monthly payment as a pre-owned! I was blown away. Long story short, Brian delivered my new Lexus to my home yesterday. I could not be happier. Bravo Brian Safianow, and all the fabulous professionals at Park Place Lexus Grapevine! More

Working with Brian was amazing!! The process was easy and he dropped off the car and paper work to my house durning these crazy time with covid 19. Thank you! he dropped off the car and paper work to my house durning these crazy time with covid 19. Thank you! More

Excellent I purchased my first Lexus from Park Place in 2008....when it came time to replace it, I looked at Park Place Lexus as well as numerous other dealers, I purchased my first Lexus from Park Place in 2008....when it came time to replace it, I looked at Park Place Lexus as well as numerous other dealers, models and makes …. the comparison was a waste of time.... I returned to PP Lexus of Grapevine where I found what I wanted for a fair price...most of all I stayed with the First Class service I was accustomed to … thank you Becky Gustafsson and the other dedicated employees at Park Place Lexus of Grapevine... More

Brian was very helpful and made our purchase experience very enjoyable and easy. Brian took his time and explained things thoroughly. Thank you Park Place! very enjoyable and easy. Brian took his time and explained things thoroughly. Thank you Park Place! More

Sean was a pleasure to deal with He made the buying Sean was a pleasure to deal with He made the buying experience easy. There was an issue with the paint on the car I was buying and Sean and Zane si Sean was a pleasure to deal with He made the buying experience easy. There was an issue with the paint on the car I was buying and Sean and Zane simply gave me another one. I was there several months ago and talked to Zane Sommer. He was a pleasure to deal with as well even though we could not come to a deal at that time. I did go back and purchase my car from their dealership. I would highly recommend this dealership to friends looking for a car Again thanks Sean and Zane for a pleasant buying experience More

Sean was incredibly knowledgeable, helpful, and supportive during our purchase process. We didn’t plan to make the purchase that day, but Sean’s collaboration made it possible. supportive during our purchase process. We didn’t plan to make the purchase that day, but Sean’s collaboration made it possible. More

Returning again for another smooth and hassle free car purchasing experience with Brain Safianow and the team at Park Place Lexus of Grapevine, Texas. Thank you purchasing experience with Brain Safianow and the team at Park Place Lexus of Grapevine, Texas. Thank you More

Second purchase, 7th Lexus. Park Place made it happen again. Sean was the best. Kind, sincere, stood on integrity and delivery everything hoped for. Thank you ☺️ again. Sean was the best. Kind, sincere, stood on integrity and delivery everything hoped for. Thank you ☺️ More