Park Place Lexus Grapevine
Grapevine, TX
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Excellent Dealership I have had a relationship with Park Place Lexus for 13 years. I have always had excellent service both in Sales and Maintenance. Sean was no excepti I have had a relationship with Park Place Lexus for 13 years. I have always had excellent service both in Sales and Maintenance. Sean was no exception. He knew his products, listened to my needs and made every effort to find a solution. Once he had found an automobile that was the best solution, he offered several financial options and in turn made the purchasing process very smooth and quick with minimum requirement of my time. I would definitly go to him in the future. More
Everything went exceptionally well. Sean and Zane were both great to work with. Came into Park Place around 11:00 AM snd left in new Lexus at 3:00 PM. Awesome!! both great to work with. Came into Park Place around 11:00 AM snd left in new Lexus at 3:00 PM. Awesome!! More
Ed Santos is a great guy to work with, and Matthew in service too. Ask for them if u need a car or u want to get your car serviced. service too. Ask for them if u need a car or u want to get your car serviced. More
Absolute Best Buying Experience - Thanks to Brian Safianow I asked Brian an excessive amount of questions via email before coming to the dealership. Throughout that process, he responded promptly and professio I asked Brian an excessive amount of questions via email before coming to the dealership. Throughout that process, he responded promptly and professionally with factual, useful information. When I told him I was also looking at another brand/model, he helped me with the comparison research by providing me with screenshots from and links to reputable resources to ensure I made an informed decision. After test driving the GS 350 F Sport, I told Brian I was going to think about the purchase and would reach out to him the following day. He was understanding and did not push me to make the purchase that same day, which was refreshing and greatly appreciated. The following day, I shared the concern I had which made me hesitant to move forward with the purchase. Rather than continuing to push the car I had test driven, Brian provided me with an amazing alternate option that I ultimately decided to go with. While filling out the paperwork, Brian explained each add on and provided his own experiences and opinions on each. When I elected to decline, he didn't continue to try to sale it. Brian is kind, genuine and very knowledgeable. I believe he is very good at reading people and is able to quickly determine the best approach that best suits each individual's needs. He is, by far, the best sales person I have ever worked with, across all industries. If you're going to buy a car from Park Place, I highly recommend asking for Brian Safianow. More
Purchase of a 2020 Lexus ES 350 I purchased my vehicle during the Covid 19. Even though this was going on Mr. Heffernan was a great salesman. He went above and beyond to give me all I purchased my vehicle during the Covid 19. Even though this was going on Mr. Heffernan was a great salesman. He went above and beyond to give me all the information needed to know how if this was the car for me. I have been buying Mazda's for the past 10 vehicles. After talking to Mr Heffernan I was convinced that the Lexus ES 350 was the car that would fit my needs. I would come back there again when I purchase my next vehicle and tell my friends about your establishment. Thanks again Mr. Heffernan. More
Sean Afrouzi is amazing! Purchased a new IS 300 Sport and Sean was a joy to work with. He is very knowledgeable about vehicles and happy to answer all the questions I had. He Purchased a new IS 300 Sport and Sean was a joy to work with. He is very knowledgeable about vehicles and happy to answer all the questions I had. He worked hard to get me the vehicle I wanted and went through multiple financing options with me to find what would work best for my budget. He is very customer focus, listens to what you want and he followed up with me after the purchased. I would highly recommend Sean to anyone looking to purchase from Park Place Lexus. More
Great experience with Brandon Made it comfortable and safe. Very knowledgeable about the vehicle. Well organized and efficient Our Sales Rep Brandon made it easy for us to sta Made it comfortable and safe. Very knowledgeable about the vehicle. Well organized and efficient Our Sales Rep Brandon made it easy for us to stay with Lexus. More
Friendly, not pushy. Honest, service oriented. Special kudos to Shane Collins for clear, well timed direction and information. Will highly recommend this dealership and the experience. kudos to Shane Collins for clear, well timed direction and information. Will highly recommend this dealership and the experience. More
RX450H Another satisfied Park Place customer! Traded in 2 vehicles on a new RX450H, great experience overall. Dennis Velasquez was great to work with! In at Another satisfied Park Place customer! Traded in 2 vehicles on a new RX450H, great experience overall. Dennis Velasquez was great to work with! In at 3:30, out by 6:30. More