Park Place Lexus Grapevine

Dealership Extraordinaire From the time we were contacted by the sales executive, Dennis Velasquez, until the time we drove away in our new vehicle, we were treated with except From the time we were contacted by the sales executive, Dennis Velasquez, until the time we drove away in our new vehicle, we were treated with exceptional service. Dennis was a real professional who possesses a customer driven spirit. He kept the process moving along at a reasonable pace that didn't make the sale an all day affair. We were able to arrive at a fair and reasonable offer. To invest this amount of money you want to feel like you are appreciated and we certainly have felt that through this process. Dennis has followed up with us to ensure we were happy with our decision and to answer any concerns or questions regarding the operation of the vehicle. Happy to be a Park Place customer. More

My experience at Park Place Lexus Grapevine was excellent. John Hosler helped me through my whole process in purchasing my new vehicle from test driving, purchasing, and financing. He was very info excellent. John Hosler helped me through my whole process in purchasing my new vehicle from test driving, purchasing, and financing. He was very informative and went above and beyond in customer service. Thank you John! More

Always a great experience! Thank you, Daryl, for helping us with our recent Lexus lease! We are always pleased and appreciate your attention to detail. See you again in a few Thank you, Daryl, for helping us with our recent Lexus lease! We are always pleased and appreciate your attention to detail. See you again in a few years!! More

Pleasant I came in to test drive the NX 300, as I was parting with my 2009 RX350 which I loved, but my neighbor needed a reliable car and at 11 years, it was t I came in to test drive the NX 300, as I was parting with my 2009 RX350 which I loved, but my neighbor needed a reliable car and at 11 years, it was time to get a new vehicle. And with 0% APR, it seemed like a no brainer, no money out of my pocket for interest and I get a new 2020. I was introduced to Bobby. He listened, we test drove, we talked, I decided colors inside and out, upgrades and add-ons I wanted. Bobby made it happen. I asked for discount off MSP, Bobby made it happen. When vehicle arrived and detail complete, Bobby had the paperwork ready to sign. No fuss, no haggling, no pressure, no anything but pleasant and painless. Best experience I've ever had, purchasing any vehicle, new or used. Bobby gave me a quick tutorial before I left and has followed up since. I'd deal with Bobby, and Park Place again, in a heartbeat. I'd give Bobby 10 stars if I could. Now if Lexus would go back to making the RX350 the size it used to be, I'd buy that. Only reason I purchased the NX was because the new RX wouldn't fit in my garage! More

Rob was excellent. This my best car purchase ever! I am in the process of moving to the Dallas, TX area and purchasing my “new” used car was so easy! Rob kept me informed. I called Rob on the phone on a W in the process of moving to the Dallas, TX area and purchasing my “new” used car was so easy! Rob kept me informed. I called Rob on the phone on a Wednesday about the car I was interested and when I arrived at the dealership on Saturday all I needed to was test drive and sign my paperwork. I look forward to working with Rob again on my next purchase! Just a great guy! More

I can’t say enough about this dealership and the excellence it provides the minute you walk in the door. I had the pleasure of meeting and working with Danny and he was able to get exactly what I wa excellence it provides the minute you walk in the door. I had the pleasure of meeting and working with Danny and he was able to get exactly what I was looking for. More so, he proved to be the best of the best; 10 out of 10 and you can count on him to provide comfort when buying a car. Thank you, Danny for making my car buying experience by far the best ever! More

I just purchased my 2nd Lexus ES350 from Daniel Cantu. Daniel did a great job and is easy to talk to. He evaluated our needs and put us in a beautiful Lexus at a competitive price. I highly recommend Park Daniel did a great job and is easy to talk to. He evaluated our needs and put us in a beautiful Lexus at a competitive price. I highly recommend Park Place Lexus In Grapevine, TX and Daniel Cantu. More

David was great from start to finish, will 100% use him again when we purchase our next vehicle. We love our new to us Rx350 again when we purchase our next vehicle. We love our new to us Rx350 More

Joe Phu is great to deal with I have been buying cars from Park Place Grapevine and specifically Joe Phu for the last 18 years. Every time my family is in the market for a car we I have been buying cars from Park Place Grapevine and specifically Joe Phu for the last 18 years. Every time my family is in the market for a car we turn to Joe. He makes the process of buying a car totally painless. He puts NO pressure on you to buy, he knows what we are looking for and lets us know when the right vehicle is in inventory. I would HIGHLY recommend Park Place Grapevine and Joe if you are in the market to purchase a vehicle. More

Customer Centric Sean is all about the customer experience. Saw the used car I wanted online and messaged him. Quick response to my questions and beyond... Included Sean is all about the customer experience. Saw the used car I wanted online and messaged him. Quick response to my questions and beyond... Included the Car-Fax info along with a personal video tour of the car. Arranged a test drive and purchased the vehicle - down payment on credit card and handed him the check when he personally delivered the car to my home. Took the car to my local Honda dealer for a once over-their technician gave Park Place Lexus techs 5 stars out of 5...Honda said they did an excellent job in checking all the right Maintenance boxes. Would purchase again from him and dealership. More