Park Place Lexus Grapevine

I’ll start with a big WOW! I purchased a pre-owner vehicle from Park Place and worked with a salesperson named Josh Patel. Josh was the most courtesies, thorough, professional gentleman I’ve ever deal vehicle from Park Place and worked with a salesperson named Josh Patel. Josh was the most courtesies, thorough, professional gentleman I’ve ever dealt with in the auto sales industry - or any sales industry for that matter. That’s the man you want to ask for!!!! Now, on to the dealership. I purchased a pre-owned vehicle and negotiated all terms virtually. You need to understand that there’s a huge difference between what you get from one dealer to the next. Park place operates at the highest level. Even after all terms were negotiated, they completely reconditioned the vehicle and made it look new! Josh disclosed every imperfection to me prior to my arrival and the reconditioning process remedied most of that. Many dealers will just detail the vehicle, do an oil change and off you go. Park Place goes above and beyond to deliver you a quality vehicle. They actually provide you with a full invoice of everything they did during the reconditioning process. I was astounded!!!! If you’re interested in a Lexus or a pre-owned vehicle, call Josh Patel at Park Place - I guarantee you that you won’t be disappointed!!!! More

Absolutely AWESOME! My salesman, Kevin Cleveland, stayed in constant communication with me, offered me several options, HEARD me, and went above and beyond to get me an incredible deal. The dealership doesn in constant communication with me, offered me several options, HEARD me, and went above and beyond to get me an incredible deal. The dealership doesn’t have a “back room” finance person, so I was able to work directly with my salesman through the entire process. I will never purchase another vehicle from another dealership or salesman. Do yourself a favor and begin and end your car purchase with Park Place Lexus in Grapevine. I was treated like a VIP....I could get used to this! More

wonderful experience Loved being able to buy a car and everything was handled through a single person. Sean was able to answer all my questions and service was wonderful! Loved being able to buy a car and everything was handled through a single person. Sean was able to answer all my questions and service was wonderful! More

Great experience with Ezell! I really wanted to drive a Lexus but cringed at the thought of having to go through that process. Then, I met Ezell. He not only made my hope of dri I really wanted to drive a Lexus but cringed at the thought of having to go through that process. Then, I met Ezell. He not only made my hope of driving a Lexus a reality, but he made the experience enjoyable! He was honest, personable, and knowledgeable - he is fantastic! I can't say enough about this man, I am thankful for his assistance. More

Thanks again for another great experience in buying a car. Joe is so helpful, knowledgeable Courteous and service oriented that I delight in working with him. I will see him for my next car as well car. Joe is so helpful, knowledgeable Courteous and service oriented that I delight in working with him. I will see him for my next car as well More

Seamless and easy purchase. Derrick was awesome! Friendly, understanding, knowledgeable. Will be back again! From trade in, to test drive easy,simple, trusting old school auto purchase! Friendly, understanding, knowledgeable. Will be back again! From trade in, to test drive easy,simple, trusting old school auto purchase! More

Easy and professional Swapped out a lease for a new one. Very easy to get it done. Had the car we wanted. Paperwork was easy. Brandon was very professional throughout. Swapped out a lease for a new one. Very easy to get it done. Had the car we wanted. Paperwork was easy. Brandon was very professional throughout. More

5 star experience!! Everything went very smooth. I would be recommending all my friends about this dealership. Ned was a great guy to deal with. Thanks Ned!! be recommending all my friends about this dealership. Ned was a great guy to deal with. Thanks Ned!! More

YOU GET WHAT YOU PAY FOR! (in a good way) John Hosler is a buyer's dream salesperson. He knew everything about the 2020 NX300. He would tell me something and then explain why without my asking John Hosler is a buyer's dream salesperson. He knew everything about the 2020 NX300. He would tell me something and then explain why without my asking him to. I personally liked that alot. I have been in the auto industry for 30 years and it's rare to see a dealership that has a good "flow" with the employees. It seemed like everyone worked together as a team. That is just an observation on my part. Also, I was with John from start to finish. No going to 3 different people before you sign the ppwk! That is a plus. I told him what i wanted as far as payments, etc.. and we went back and forth until we were both happy:) and the back and forth was not a situation where he had to go ask a sales manager, then come back with a quote and so on. I would recommend this dealership with no reservations! Calm, peaceful and friendly environment. I'll be back there in 3 years for another vehicle! (and we did this the end of June-hot, sweaty, with face masks! If it would have been a longer process i would have had to leave.) Go and see John! You won't regret it one bit More

Walter Onubogu was an excellent sales person for assisting on purchasing my first pre-owned vehicle and the buying experience was great and hopefully in a few years I will definitely see Walter agai assisting on purchasing my first pre-owned vehicle and the buying experience was great and hopefully in a few years I will definitely see Walter again for new vehicle. - Nneka Onubogu More