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Park Place Lexus Grapevine

Grapevine, TX

4.7
2,307 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,307 reviews

November 12, 2020

Great customer service, and worked with exactly what we needed. Easy process, preliminary paperwork completed ahead of time, which helped considerably the time spent at the dealership. More

by deanna61530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ned Fardeecey, Tony Puricelli, Raymond Resch, Nathan Henry, Robert Hinkle, Charles Owen
Jan 05, 2021 -

Park Place Lexus Grapevine responded

deanna61530, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

November 11, 2020

Great experience! Love my new car. Smooth transaction from beginning to end. Thank you, Mr. Derrick Nicholson for your professionalism and promptly delivering my new car to my front door the very next d More

by Paula Jaime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Nicholson
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Hello Paula Jaime, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

November 09, 2020

My experience at the Lexus dealership was wonderful! Bobby was super nice and friendly, he made the whole process smooth and easy! Highly recommend using Bobby Heffernan for car purchase in the future! More

by aguilerazuleyma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Heffernan
Jan 05, 2021 -

Park Place Lexus Grapevine responded

aguilerazuleyma, thanks so much for rating us so high! Be safe on the road!

Jan 05, 2021 -

Park Place Lexus Grapevine responded

aguilerazuleyma, thanks so much for rating us so high! Be safe on the road!

November 06, 2020

He was so kind and welcoming. He treated me with respect and listened to me with what I wanted. They stayed late to make sure I had everything I needed. More

by Amarie
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

November 01, 2020

We purchased a 2021 RX350 and 2020 RC350 at the end of September 2020 from Park Place. Ezell Williamson was very knowledgeable and friendly and provided exceptional customer service throughout the purchas More

by Mozamb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezell Williamson
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Thank you! We hope to be of service to you again!

October 30, 2020

Thank you Ezell and the whole team at Park Place. Awesome, easy, simple purchasing process. I’m in awe of the quality of my RX350 More

by Deniseproc23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezell Williamson, Tony Puricelli
Jan 05, 2021 -

Park Place Lexus Grapevine responded

:-) Wow! Thank you for rating us so many stars!

October 30, 2020

Total professional! Highly recommend John. Never pressured us, After 1st visit, sent us a thank you for stopping by. Other 2 Lexus dealers in Dfw did not say anything. Went back to John More

by Pht615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hosler
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Thanks for the great rating! We are always happy to help!

Jan 05, 2021 -

Park Place Lexus Grapevine responded

Thanks for the great rating! We are always happy to help!

October 28, 2020

Great service and smooth transaction with Sean from Park Place Lexus Grapevine. Sean was able to narrow down our wants and help us get the deal we wanted on a new vehicle. Definitely will comeback for our n More

by namvu.lat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Thanks for the great rating! We are always happy to help!

October 27, 2020

Brian is absolutely the best car salesman I have ever dealt with. He knew the type of car that I had my eye on for months, and reached out to me when the dealership was offering a huge deal on all their More

by sethyost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

October 26, 2020

Great service, Brian was amazing he went the extra mile and made it special 😊 he explained everything and made this really easy on us😊 Thank you for all your hard work and for making me feel special #40B More

by o-contreras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Puricelli, Raymond Resch, Brian Safianow
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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