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Park Place Lexus Grapevine

Grapevine, TX

4.7
2,307 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,307 reviews

December 02, 2020

Write this down - Becky G. for your salesperson! Been with Park Place Lexus Grapevine for 15+ years and bought over 12+ cars from Becky G. She's fantastic - and the service team is excellent (if you eve More

by Randy O.
Recommend Dealer
Yes
Employees Worked With
Becky Gustafsson
Dec 14, 2020 -

Park Place Lexus Grapevine responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

December 01, 2020

I visited three different Lexus dealerships to find my next car. First stop, the Lexus dealership on Lemmon Ave. in Dallas, TX. Unfortunately, this location did not have my choice vehicle. With nothing mo More

by Dr. K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Nicholson
Dec 14, 2020 -

Park Place Lexus Grapevine responded

Dr. K, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

November 30, 2020

Park Place Lexus Grapevine was the best experience in buying a vehicle so far in my lifetime. Knowledgeable, welcoming, and easy to negotiate with, etc. More

by B.J. Bain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Resch, John Hosler
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Hi, thanks so much for rating us so high! Be safe on the road!

November 28, 2020

This was the easiest and most pleasant car buying experience we've ever had. This was our 4th Lexus purchase. All have been very good, but Natalie and Park Place Lexus seriously raised the bar. Na More

by Bud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Artiles
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

November 27, 2020

Brian made us feel right at home. He answer all our question, took his time explain everything about the car and he was very patient with us. He made the whole car experience nice and simple. We will b More

by Will2372002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Hi, thank you for taking the time to rate us! You really made our day today.

November 27, 2020

Who goes to purchase/lease a new vehicle and expects to have an entertaining and fun experience? I expect very few people have this expectation, but if you would like the opportunity to experience just tha More

by LarryO60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
Jan 05, 2021 -

Park Place Lexus Grapevine responded

LarryO60, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

November 25, 2020

Sean was excellent sales man, very friendly, not pushy, listens to what you say and very nice to deal with. It took me 5 minutes to buy my Lexus RX 350 with the options I want . I highly recommend him to a More

by REDDY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Hello REDDY0, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

November 24, 2020

Joe is very helpful and kind to assist me to complete my trading without any pressure. He’s an awesome salesman that I’ve ever met. I would definitely recommend him to everyone when you’re looking for car a More

by DVN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Phu
Jan 05, 2021 -

Park Place Lexus Grapevine responded

DVN, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

November 23, 2020

I wasn't really in the market for a Lexus, but after seeing and driving the GX460 we realized it was perfect. Dealing with Walter was pleasant and friendly and he didn't use the high pressure sales tac More

by alexc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Onubogu
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Hi alexc, thanks so much for rating us so high! Be safe on the road!

November 23, 2020

Brian Safianow and Park Place Lexus are both synonymous with honesty and integrity. I am a returning customer because of the quality of service that I receive. Brian Safianow aways listens and because of More

by Jgooz
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Jgooz, thanks so much for rating us so high! Be safe on the road!

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