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Park Place Lexus Grapevine

Grapevine, TX

4.7
2,307 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,307 reviews

December 20, 2020

As anticipated, Park Place was a pleasure to do business with. Joe Phu was very helpful, not pushy, and easy to discuss the "deal". We recommend the dealership and Joe! More

by BuyerInFW
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Phu
Dec 22, 2020 -

Park Place Lexus Grapevine responded

Hello BuyerInFW, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

December 19, 2020

I’ll start by saying that we did not purchase a Lexus from Fernando. My wife settled on another brand that best fit her needs. It was certainly not due to anything Fernando did or did not do. Our sale More

by John
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz-Marquez
Dec 22, 2020 -

Park Place Lexus Grapevine responded

We always appreciate positive reviews! Thank you, and happy motoring!

December 19, 2020

My first purchase of a Lexus certainly met and exceeded my expectations! Sean and Charles worked to make it all happen! Thanks to you both! More

by BPNEWMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Owen, Sean Afrouzi
Dec 22, 2020 -

Park Place Lexus Grapevine responded

Thank you! We hope to be of service to you again!

December 19, 2020

Sean Afrouzi made our experience seamless, with no pressure. His calm, professional demeanor and excellent communication made car buying pleasant. Park Place Lexus will be recommended to any friends a More

by DBRYANTNP
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Puricelli, Sean Afrouzi
Dec 22, 2020 -

Park Place Lexus Grapevine responded

Hi, we are delighted to see this rating! Have a great day!

December 18, 2020

Really helpful, excellent service, he answer all my questions, he make sure a got the best deal, and he contacted me the next day to make sure everything was ok More

by Ivangamboa0911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Velasquez
Dec 22, 2020 -

Park Place Lexus Grapevine responded

Thank you Ivangamboa0911! We hope to be of service to you again!

December 18, 2020

Had a fantastic experience buying my vehicle from Fernando in Grapevine. Fernando is professional, extremely knowledgeable about all facets of the car and the process and easy to work with. He liste More

by shammi430
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz-Marquez
Dec 22, 2020 -

Park Place Lexus Grapevine responded

shammi430, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

December 17, 2020

Fernando is extremely friendly and professional. Could not recommend him enough for your experience here. He will take great care of you from start to finish. More

by Marcusingram1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz-Marquez
Dec 22, 2020 -

Park Place Lexus Grapevine responded

Thank you! We hope to be of service to you again!

December 13, 2020

Bobby & Nathan did an outstanding job while selling me my 2019 Lexus ES350. They stayed late & answered all of my questions. I would go back! More

by Huntley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Puricelli, Bobby Heffernan, Nathan Henry
Dec 14, 2020 -

Park Place Lexus Grapevine responded

Hi, we are delighted to see this rating! Have a great day!

December 09, 2020

This was my first time going to a dealership and enjoyed the service. Thank you Natalie for you service and all your help. I definitely will be back. More

by Luis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Artiles
Dec 14, 2020 -

Park Place Lexus Grapevine responded

Thank you! We hope to be of service to you again!

December 03, 2020

Shane was awesome. I drove six hours to pick up my vehicle and couldn’t be more pleased. Park Place Lexus Grapevine is first class. Thanks again for the best customer service. Sharon G. More

by Sharon G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Welter
Dec 14, 2020 -

Park Place Lexus Grapevine responded

We always appreciate positive reviews! Thank you, and happy motoring!

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