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Park Place Lexus Grapevine

Grapevine, TX

4.8
2,375 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,375 reviews

March 06, 2021

Great experience from start to finish with Brian. He took great care and communication through the whole process so that it was as quick and easy as possible driving in from 3 hours away. More

by Joey_monroe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
Mar 08, 2021 -

Park Place Lexus Grapevine responded

Thank you again for taking the time to let us know how we did!

March 04, 2021

Overall, we are pretty happy with the deal. In the future, we will bring our friends to Parkplace Grapevine, and ask for Sean. Hopefully, our friends will have the same expereince as we had. More

by YUDUOZHU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
Mar 06, 2021 -

Park Place Lexus Grapevine responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

March 04, 2021

A most worthy and knowledgeable salesperson. He did a great job for me explainging all the options of a purchase vs a lease. After buying he took plenty of time to teach me everything about the vehicl More

by nrpetzold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ash Afrouzi
Mar 06, 2021 -

Park Place Lexus Grapevine responded

Hello nrpetzold, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

March 04, 2021

Jairo was a pleasure to work with. My experience was hassle free. I really like how Jairo handled everything with my purchase. I had a wonderful experience purchasing my car. More

by brandi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jairo Hidalgo
Mar 06, 2021 -

Park Place Lexus Grapevine responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

March 04, 2021

Really enjoyed the overall car buying process at Park Place and Sean A. took great care of us. Will be back again for sure! Thanks, Derek More

by Dclyn000000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
Mar 06, 2021 -

Park Place Lexus Grapevine responded

Hi, thank you for your review! Happy motoring!

March 01, 2021

Experience was top notch. It was the easiest buying experience I’ve ever had. They had the car prepped and ready for me, so when it came in all I had to do was drive off! More

by Sandyfelone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Safianow, Dennis Velasquez
Mar 02, 2021 -

Park Place Lexus Grapevine responded

Hello Sandyfelone, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

March 01, 2021

Everyone was a pleasure to work with. Absolutely no pressure. I like that your sales person does everything and you don't get bounced around like at other dealers. I contacted the sales department pr More

by Tdvandyke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Safianow, Dennis Velasquez
Mar 02, 2021 -

Park Place Lexus Grapevine responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

February 28, 2021

Ezell, was easy to work with in purchasing my vehicle. There was no pressure put on me to buy. I had in mind what I wanted for my vehicle and they worked with me until I was completely satisfied. He then More

by calmullins
Recommend Dealer
Yes
Employees Worked With
Ezell Williamson
Mar 02, 2021 -

Park Place Lexus Grapevine responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

February 26, 2021

We have a Lexus dealer closer to us, but we never felt We have a Lexus dealer closer to us, but we never felt at ease with them. This dealership made us feel warm and welcome. I had Talked to Brian on t More

by Cindy.McCallum
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
Mar 02, 2021 -

Park Place Lexus Grapevine responded

Hi, thank you for your review! Happy motoring!

February 26, 2021

Another wonderful, hassle free experience. This is my 2nd vehicle from Park Place Lexus and I was highly satisfied with my Representative. He was knowledgeable and very professional, exactly what a client ex More

by Sonia C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi, Ash Afrouzi
Mar 02, 2021 -

Park Place Lexus Grapevine responded

Sonia C., we are delighted to see this rating! Have a great day!

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