Park Place Lexus Grapevine

My experience at Park Place with Ezell Williamson was more than outstanding. Ezell made me feel comfortable and went above an beyond to find the vehicle to meet my needs and my budget. His style and pro more than outstanding. Ezell made me feel comfortable and went above an beyond to find the vehicle to meet my needs and my budget. His style and professionalism should be recorded and used to train new sales associates. Having spent 2 days exploring my options, to finally fulfill my life long dream of owning a Lexus would not be near as memorable without Ezell guiding the experience. He was there for me during the purchase and will undoubtedly be there to assist me utilizing all the amazing features on my new vehicle, but I know he'll also be available for whatever need I have. I also enjoyed getting to meet and know my Service Representative before driving away in my gorgeous Lexus. Thank you for providing such a beautiful environment (felt like I was in a 4 star hotel) to enrich the experience and for all the pleasant professional employees at Park Place, from the receptionists, the number crunchers, the financial guys, the service staff and utmost the Sales Associate, Ezell. I feel like I have a new family!!!!!!!!!! Looking forward to having Lexus in my life for years to come. Debbie Lisheron More

We had a very Pleasant experience with Vincent Adams at Park Place Lexus. He did everything we asked for and helped us with getting the price and monthly payment we were hoping for. The car is Great. Wow, Park Place Lexus. He did everything we asked for and helped us with getting the price and monthly payment we were hoping for. The car is Great. Wow, does Lexus do things right. If you are ever in the area and need a new or used car, please ask for Vincent. Everyone from the new car manager to the finance personell were very professional. They do not use high pressure tactics to sell you something you don't want or need. I'll be back for another Lexus. More

I bought a car from here about five months ago and I loved the car but it was not the one I really wanted. I returned with Daryl because I had a great experience with him before, and he was able to prov loved the car but it was not the one I really wanted. I returned with Daryl because I had a great experience with him before, and he was able to provide the same excellent service again and got me into the car that I really wanted. More

Second car I have bought from Ruben. Great Service. I live near the Park Place Plano Location but drove over to Grapevine to get to work with Ruben again. I have my current RX serviced at Park Place L live near the Park Place Plano Location but drove over to Grapevine to get to work with Ruben again. I have my current RX serviced at Park Place Lexus in Plano and understand why you were given the Malcom Baldrige award, great service and a great customer experience. I plan to continue having both vehicles serviced at Park Place Plano going forward and plan to drive back to Grapevine to work with Ruben when it comes time for my next purchase. More

John Ortler is great to work with. This is the second car I purchased from him. The fourth from Park Place. I will reccomend him to my friends. Ted I purchased from him. The fourth from Park Place. I will reccomend him to my friends. Ted More

The service I received with Ned was awesome. Ned kept me up to date frequently with the status of the vehicle since the vehicle was out of the country (6 week process). Ned was very friendly and I felt lik up to date frequently with the status of the vehicle since the vehicle was out of the country (6 week process). Ned was very friendly and I felt like I was an important customer. When the car arrived, Ned delivered the car to my home. I will certainly recommend Ned to my friends and family. More

This was the best experience in buying a car that I have ever had. I am so happy, not only with the car, but with the people at Park Place. You have a customer for life! And I've already recommended Ed t ever had. I am so happy, not only with the car, but with the people at Park Place. You have a customer for life! And I've already recommended Ed to several people who are thinking of coming in and purchasing a new Lexus! Thank you for everything! You truly do offer outstanding service! More

I really enjoyed the buying experience I had at the dealership. I have been a american made buyer all my life and this is the first foreign car i have purchased. This says a lot about the salesman Vice dealership. I have been a american made buyer all my life and this is the first foreign car i have purchased. This says a lot about the salesman Vicent Adam and the way I was treated from the time I arrived until I left with my new Lexus. I would like to also mention the sales manager Oneal that made me feel like a valued customer. Thank you, Travis Durham More

I really enjoyed my experience while purchasing my vehicle from Park Place Lexus. I was greeted by several friendly staff members upon my arrival and during the routine waiting periods that are inevi vehicle from Park Place Lexus. I was greeted by several friendly staff members upon my arrival and during the routine waiting periods that are inevitable while working a car deal. Everyone who worked with me from the sales person to the finance guy were very helpful, friendly, and professional. I anticipate that the service I receive from the dealership to be no less than the same. I had heard very good things about this dealership and was not disappointed. More

I made an appointment for an oil and filter change along with tire rotation. Although I was promptly greeted by a laptop carrying lane captain, I finally left after 20 minutes of being ignored - no one eve with tire rotation. Although I was promptly greeted by a laptop carrying lane captain, I finally left after 20 minutes of being ignored - no one ever showed up to actually write my service ticket. Until now, I exclusively had my Lexus vehicles serviced by the dealership. Not anymore. Johnson's Oil and Lube will now get my oil change business and Discount Tire gets my tire rotation business...and I save a bundle! More