Park Place Lexus Grapevine

I made an appointment for an oil and filter change along with tire rotation. Although I was promptly greeted by a laptop carrying lane captain, I finally left after 20 minutes of being ignored - no one eve with tire rotation. Although I was promptly greeted by a laptop carrying lane captain, I finally left after 20 minutes of being ignored - no one ever showed up to actually write my service ticket. Until now, I exclusively had my Lexus vehicles serviced by the dealership. Not anymore. Johnson's Oil and Lube will now get my oil change business and Discount Tire gets my tire rotation business...and I save a bundle! More

I had a great experience with Park Place. I would absolutely recommend this dealership to anyone looking for a new/used car and specifically to work with Matt Ferris. He was personable, friendly and absolutely recommend this dealership to anyone looking for a new/used car and specifically to work with Matt Ferris. He was personable, friendly and very easy to work with. I had a much better experience here than I did with Sewell! More

Our family has been doing business with Park Place Lexus Grapevine for over 11 years. Our relationship with Becky Gustafsson, our sales associate, has been excellent. She knows what we like and is always Grapevine for over 11 years. Our relationship with Becky Gustafsson, our sales associate, has been excellent. She knows what we like and is always looking for possible car deals we might have an interest in. Everyone at the dealership, from the service department to the sales office, is friendly and they go out of their way to make your visits a pleasant experience. More

Once again I had a fantastic experience at Park Place Lexus. Mike Smith did a fantastic job with my trade and providing my daughter and I both fantastic automobiles to drive! Mike listens and reacts qu Lexus. Mike Smith did a fantastic job with my trade and providing my daughter and I both fantastic automobiles to drive! Mike listens and reacts quickly. Good and fast process!!! I'll be back in the future as I have been in the past. I am a loyal customer!!! Service department ROCKS too!! More

Overall experience was great. I like Molly's style as she is very good at being specific on the features and options. Ned was great too. The experience was great, I do believe i should have gotten more credi is very good at being specific on the features and options. Ned was great too. The experience was great, I do believe i should have gotten more credit for this car's depreciation as a 2011 model. I am a long term PP Lexus Grapevine Customer and plan to stay that way. Thank you. PS- they were very patient with my mental gyrations- my 400H is a great car so I had to really think about replacing it. More

This is my third lease with Pat, and he always does a great job. It is always a pleasure to work with him and the dealership. great job. It is always a pleasure to work with him and the dealership. More

Ed Stefanko did a great job. He provided me with accurate, timely information about the car I was interested in, he picked me up at the airport since I was coming in from out of state, and the car w accurate, timely information about the car I was interested in, he picked me up at the airport since I was coming in from out of state, and the car was exactly how he described it to me. The purchasing process was easy, quick and professionally handled. I will definitely buy my next car from Ed at Park Place Grapevine. More

Troy is a first class sales consultant. It was a pleasure working with him, and I will highly recommend him (and Park Place Lexus Grapevine)to all friends in search of a satisfying and comfortable b pleasure working with him, and I will highly recommend him (and Park Place Lexus Grapevine)to all friends in search of a satisfying and comfortable buying experience. More

Ezell provided excellent customer service! He made us feel at home at the Park Place dealership and made sure that we were getting the best car that fit our family needs. feel at home at the Park Place dealership and made sure that we were getting the best car that fit our family needs. More

I am a repeat customer with Park Place Lexus because I have always been very satisfied with the outstanding service and the price from my sales executive, Ezell Williamson + the service orientation of the have always been very satisfied with the outstanding service and the price from my sales executive, Ezell Williamson + the service orientation of the entire Park Place staff. More