Park Place Lexus Grapevine

Second car I have bought from Ruben. Great Service. I live near the Park Place Plano Location but drove over to Grapevine to get to work with Ruben again. I have my current RX serviced at Park Place L live near the Park Place Plano Location but drove over to Grapevine to get to work with Ruben again. I have my current RX serviced at Park Place Lexus in Plano and understand why you were given the Malcom Baldrige award, great service and a great customer experience. I plan to continue having both vehicles serviced at Park Place Plano going forward and plan to drive back to Grapevine to work with Ruben when it comes time for my next purchase. More

This was the best experience in buying a car that I have ever had. I am so happy, not only with the car, but with the people at Park Place. You have a customer for life! And I've already recommended Ed t ever had. I am so happy, not only with the car, but with the people at Park Place. You have a customer for life! And I've already recommended Ed to several people who are thinking of coming in and purchasing a new Lexus! Thank you for everything! You truly do offer outstanding service! More

I really enjoyed the buying experience I had at the dealership. I have been a american made buyer all my life and this is the first foreign car i have purchased. This says a lot about the salesman Vice dealership. I have been a american made buyer all my life and this is the first foreign car i have purchased. This says a lot about the salesman Vicent Adam and the way I was treated from the time I arrived until I left with my new Lexus. I would like to also mention the sales manager Oneal that made me feel like a valued customer. Thank you, Travis Durham More

I really enjoyed my experience while purchasing my vehicle from Park Place Lexus. I was greeted by several friendly staff members upon my arrival and during the routine waiting periods that are inevi vehicle from Park Place Lexus. I was greeted by several friendly staff members upon my arrival and during the routine waiting periods that are inevitable while working a car deal. Everyone who worked with me from the sales person to the finance guy were very helpful, friendly, and professional. I anticipate that the service I receive from the dealership to be no less than the same. I had heard very good things about this dealership and was not disappointed. More

I made an appointment for an oil and filter change along with tire rotation. Although I was promptly greeted by a laptop carrying lane captain, I finally left after 20 minutes of being ignored - no one eve with tire rotation. Although I was promptly greeted by a laptop carrying lane captain, I finally left after 20 minutes of being ignored - no one ever showed up to actually write my service ticket. Until now, I exclusively had my Lexus vehicles serviced by the dealership. Not anymore. Johnson's Oil and Lube will now get my oil change business and Discount Tire gets my tire rotation business...and I save a bundle! More

I had a great experience with Park Place. I would absolutely recommend this dealership to anyone looking for a new/used car and specifically to work with Matt Ferris. He was personable, friendly and absolutely recommend this dealership to anyone looking for a new/used car and specifically to work with Matt Ferris. He was personable, friendly and very easy to work with. I had a much better experience here than I did with Sewell! More

Our family has been doing business with Park Place Lexus Grapevine for over 11 years. Our relationship with Becky Gustafsson, our sales associate, has been excellent. She knows what we like and is always Grapevine for over 11 years. Our relationship with Becky Gustafsson, our sales associate, has been excellent. She knows what we like and is always looking for possible car deals we might have an interest in. Everyone at the dealership, from the service department to the sales office, is friendly and they go out of their way to make your visits a pleasant experience. More

Once again I had a fantastic experience at Park Place Lexus. Mike Smith did a fantastic job with my trade and providing my daughter and I both fantastic automobiles to drive! Mike listens and reacts qu Lexus. Mike Smith did a fantastic job with my trade and providing my daughter and I both fantastic automobiles to drive! Mike listens and reacts quickly. Good and fast process!!! I'll be back in the future as I have been in the past. I am a loyal customer!!! Service department ROCKS too!! More

This is my third lease with Pat, and he always does a great job. It is always a pleasure to work with him and the dealership. great job. It is always a pleasure to work with him and the dealership. More

Ed Stefanko did a great job. He provided me with accurate, timely information about the car I was interested in, he picked me up at the airport since I was coming in from out of state, and the car w accurate, timely information about the car I was interested in, he picked me up at the airport since I was coming in from out of state, and the car was exactly how he described it to me. The purchasing process was easy, quick and professionally handled. I will definitely buy my next car from Ed at Park Place Grapevine. More