Park Place Lexus Grapevine

Only just a few words to describe my buying experience at at Park Place Lexus of Grapevine. Outstanding Professional Services. Shout Out to Mr. Ed Santos. Thank you. at Park Place Lexus of Grapevine. Outstanding Professional Services. Shout Out to Mr. Ed Santos. Thank you. More

I am a repeat Park Place client, both for purchase and service. I’ve always been amazed by how smoothly things run as well as the care and attention the entire staff gives to their part in the process. service. I’ve always been amazed by how smoothly things run as well as the care and attention the entire staff gives to their part in the process. This purchase was no different. I went to Shane Welter with an idea to upgrade and he ran with it. He and the staff, yet again, far exceeded my expectations. He took the time to walk me through many options that fit for me until finally we finally decided on the best deal on an amazing car. Shane’s knowledge and patience were crucial in helping me work through the process. When anyone asks me my opinion on where they should look for their next auto purchase, without hesitation I always tell them to start at Park Place Lexus Grapevine. More

So glad I chose Park Place when I was ready to buy my third Lexus. Their name precedes them, not only in incomparable service and inventory, but knowledgable sales associates who make buying a new vehicl third Lexus. Their name precedes them, not only in incomparable service and inventory, but knowledgable sales associates who make buying a new vehicle a great experience. Fernando Diaz-Marques, you are an asset to Park Place Lexus in Grapevine. Thank you for helping me find my classy new GX460, your spot on answers to all my questions and for streamlining the process toward my final purchase. You certainly represent the quality and high standards Park Place is known for. More

Fernando in sales is TOP NOTCH, he made the whole buying process super simple, and made everything so convenient for me. He brought the test drive to my workplace, the following day when I was ready to make process super simple, and made everything so convenient for me. He brought the test drive to my workplace, the following day when I was ready to make a decision, he had all the paperwork ready, I was in-and-out within 45 mins. He made the whole experience truly exceptional. I worked most of the deal online which is another plus for me instead of spending countless hours at the dealership. Thank you Fernando and Park Place Lexus of Grapevine for making this purchase experience one of the best I’ve had. I’m loving my new 2021 ES350 F-Sport. That red interior is beautiful. I’ll be back again for the next purchase. More

I had the best customer service and it's all thanks to Mr. Joe! He took care of all my needs and ensured a hassle free experience! I bought my car in December 2020 and he took the time to ensure that it w Mr. Joe! He took care of all my needs and ensured a hassle free experience! I bought my car in December 2020 and he took the time to ensure that it was the right color and the car had the right specs that I wanted. Thank You Joe for making my first car purchase a rememberable experience! :) More

Ash was amazing! Communication all the way to the time of the sale and after has been great. He found us the hard to find Black LX570 Inspiration model, so we drove all the way from Prosper, TX to surprise m the sale and after has been great. He found us the hard to find Black LX570 Inspiration model, so we drove all the way from Prosper, TX to surprise my wife with her first Lexus. We could not be happier! When the time comes, Ash will be getting us our second Lexus. Thanks Again Kyle Passarelli More

Brian was great to work with. He’s super friendly and very knowledgeable about the product. He kept us updated during the delivery process, had everything ready to go when we showed up and answered any o very knowledgeable about the product. He kept us updated during the delivery process, had everything ready to go when we showed up and answered any of our questions promptly throughout the process. I’d highly recommend him and park place Lexus grapevine. More

Second Lexus we have bought from this dealership. Ash was great. We appreciate his followup. He is very considerate and actually listens to you. Great customer service. was great. We appreciate his followup. He is very considerate and actually listens to you. Great customer service. More

This was my sixth Lexus (wouldn't drive anything else). The others were from Plano and this one from Grapevine. Sean did a great job keeping me posted on the arrival and explaining everything when I picke The others were from Plano and this one from Grapevine. Sean did a great job keeping me posted on the arrival and explaining everything when I picked it up. More

Brian knows his stuff! His customer service was amazing and did research to find us the perfect the vehicle. We would highly recommend Brian! Park place standards are high and they were met. and did research to find us the perfect the vehicle. We would highly recommend Brian! Park place standards are high and they were met. More