
Park Place Lexus Grapevine
Grapevine, TX
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My experience was excellent. The best yet. VIncent was great and it was definately a no-hassle buying experience. The staff we met were extremely friendly. great and it was definately a no-hassle buying experience. The staff we met were extremely friendly. More
John Schock! There is no other sales person we would work with on getting our Lexus. He is knowledgable with what his customers want and need to make a deal go smoothly. His service to us has been abo work with on getting our Lexus. He is knowledgable with what his customers want and need to make a deal go smoothly. His service to us has been above and beyond what he has to do and this makes our experience the best it can be in buying a car. He even delivered our car to our house so we could enjoy our evening. Thanks John you are the best in our book. Sally and Charles Wobbeking More
Reuben met us at us at the door--listened to what we had to say--from then on Reuban made it a pleasureable experience up to the purchase of our new RX 350.Thank You,Reuban----Jay Rippberger to say--from then on Reuban made it a pleasureable experience up to the purchase of our new RX 350.Thank You,Reuban----Jay Rippberger More
Brandon Chong was very nice and professional! The dealership was beautiful. All the salesmen and staff were dress nice and seamed like they would be pleasant to work with. Thanks - Marc dealership was beautiful. All the salesmen and staff were dress nice and seamed like they would be pleasant to work with. Thanks - Marc More
I love Park Place and have come here for all my vehicle needs. They are always very helpful, friendly, courteous and have my best interests at heart. I have a great relationship with Terry and will recom needs. They are always very helpful, friendly, courteous and have my best interests at heart. I have a great relationship with Terry and will recommend him and Park Place to all my friends. More
I had one of the best car buying experience at Lexus Grapevine. Molly was really easy to work with, she honest, straightforward and made things easy and quick. We are very happy and have been recommen Grapevine. Molly was really easy to work with, she honest, straightforward and made things easy and quick. We are very happy and have been recommending Grapevine to friends and family More
I'm from Chicago and was initially hesitant on purchasing a vehicle out of state. But my experience with Richie and Jeff was great. They guided me through the whole process and provided me as much informatio a vehicle out of state. But my experience with Richie and Jeff was great. They guided me through the whole process and provided me as much information as they could regarding the vehicle, purchasing options, and travel logistics. Richie even picked me up from the airport. With this kind of service I would rank Park Place high on my list of places to purchase another vehicle and would glady drive my new vehicle back from Grapevine, Tx to Chicago again! More
We were treated very cordially. We felt no pressure to make an immediate decision. We received a very fair deal, so we decided to buy without spending countless hours shopping around. We have owned 3 To make an immediate decision. We received a very fair deal, so we decided to buy without spending countless hours shopping around. We have owned 3 Toyotas since 1989 and have a great experience with all of them. We expect the Lexus brand to continue to fulfill that experience. More
My husband and I were very pleased with our experience at Park Place Lexus. The customer service provided by Daryl on Thursday evening was exceptional. Although we arrived at the dealership late in evening Park Place Lexus. The customer service provided by Daryl on Thursday evening was exceptional. Although we arrived at the dealership late in evening at 6:30 pm, Daryl was friendly and energetic as he explained the many features of the RX while we test-drove it. We left the dealership at 8:05 pm; my husband and I both commented on how we were both pleasantly surprised that we did not feel "rushed" to leave. On Saturday when we picked up our new car, Ned was as equally pleasant and knowledgeable about the RX. He took the time to patiently explain the navigation system and the capabilities of our new RX. Ned provided great customer service, and his charming personality, made us feel very comfortable to ask questions. We will most definitely recommend your dealership to family and friends. More
Reuben was very helpful and knowledge about the car. He gave me his cell number and would answer questions no matter what time i sent them to him.His service level is above and beyond the call of duty. I h gave me his cell number and would answer questions no matter what time i sent them to him.His service level is above and beyond the call of duty. I have been a customer of the dealership for years and have purchased approximaetly 9 cars and Reuben has sold me every car although this purchase i had to track him down since he moved to your Plano dealership.I think it would be a good practice if the Plano store would tell his customers that he was now with the Grapevine location. More