
Park Place Lexus Grapevine
Grapevine, TX
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My experience with Park Place Grapevine and sales representative Vincent was very professional and courteous . They were not overbearing and dealt with me in a timely and professonal manner. I will representative Vincent was very professional and courteous . They were not overbearing and dealt with me in a timely and professonal manner. I will recommend Park Place to my friends and return again in a few years for another preowned. Thanks Gary Goldston / Satisfied Customer More
Experience was great from start to finish. John has kept in contact with me for the past two years. I was looking for a specific Lexas, GS 460. Once John found it, we completed the purchase that morning. in contact with me for the past two years. I was looking for a specific Lexas, GS 460. Once John found it, we completed the purchase that morning. More
Pat Goebel was very helpful on finding a new car. He went over all material and explained it in detail. He took us to the service dept. and introduced us to our new service manager, Blake Horn who went over over all material and explained it in detail. He took us to the service dept. and introduced us to our new service manager, Blake Horn who went over the process of having the car serviced. Pat then showed us the service desk, merchandise dept., computer station, and check in desk. He again went over all steps on having service done and even informed us of your complementary car wash. I would enjoy working with Pat again. Les Ross More
All employees there were very professional and extremely helpful. I didn't have to wait long to purchase the vehicle when normally it would have taken 1/2 of your day. The paperwork was ready for me to si helpful. I didn't have to wait long to purchase the vehicle when normally it would have taken 1/2 of your day. The paperwork was ready for me to sign. More
John went above and beyond any expectation that I had in making sure that we were completely satisfied with the car buying experience at Park Place Lexus. I have already recommended John to several people making sure that we were completely satisfied with the car buying experience at Park Place Lexus. I have already recommended John to several people living in Southlake. More
Bought my first Lexus from Josh Patel 3 1/2 years ago and bought my second one last month. The service department does an excellent job of doing the work right the first time and then following up to make s bought my second one last month. The service department does an excellent job of doing the work right the first time and then following up to make sure everything went as expected. Josh went out of his way to take care of my first purchase so I did not hesitate to come back a second time. His service, communication and follow up were even better the second time. And while I considered other makes and models before purchasing my LS460, the quality of the team at Park Place Lexus in Grapevine made me return to them for my new vehicle. More
We were lucky to get Casey when we bought our first Lexus 2 1/2 years ago. He treated us with respect, friendliness and honesty. When we were ready to buy our next one, we would not have settled for anyone e 2 1/2 years ago. He treated us with respect, friendliness and honesty. When we were ready to buy our next one, we would not have settled for anyone else. We were lucky Casey was still at Park Place Lexus, as you are lucky to have such a great man working for your company. More
We have bought many cars over the years and have always dreaded the process. But this is the first time we were treated with respect throughout the whole transaction. We appreciated the professionalism o dreaded the process. But this is the first time we were treated with respect throughout the whole transaction. We appreciated the professionalism of the team and not being high pressured. Also there was no game playing. We felt that Vincent and everyone involved were giving a sincere team effort to work with us to achieve an agreeable outcome. We are very satisfied customers and will not hesitate to recommend your dealership to others or be a return customer. We appreciate the sincerity and efforts of everyone involved to make this experience a good one. Sincerely, Sandra Murr More
This is about the seventh car I have purchased from Park Place Lexus in Grapevine and have never had any problems with either service or sales. The people are friendly and help you any way they can. Place Lexus in Grapevine and have never had any problems with either service or sales. The people are friendly and help you any way they can. More
Purchasing my vehicle at Park Place Grapevine turned out to be a pleasant and stress free experience. Internet Sales Manager Molly Wee was spectacular! Not only was she super nice, but she searched near and to be a pleasant and stress free experience. Internet Sales Manager Molly Wee was spectacular! Not only was she super nice, but she searched near and far for the vehicle I wanted and delivered in impressive time. I'm extremely satisfied with the employees at Park Place Grapevine and will not hesitate to recommend them to friends and family. More