Park Place Lexus Grapevine

I had one of the best car buying experience at Lexus Grapevine. Molly was really easy to work with, she honest, straightforward and made things easy and quick. We are very happy and have been recommen Grapevine. Molly was really easy to work with, she honest, straightforward and made things easy and quick. We are very happy and have been recommending Grapevine to friends and family More

I'm from Chicago and was initially hesitant on purchasing a vehicle out of state. But my experience with Richie and Jeff was great. They guided me through the whole process and provided me as much informatio a vehicle out of state. But my experience with Richie and Jeff was great. They guided me through the whole process and provided me as much information as they could regarding the vehicle, purchasing options, and travel logistics. Richie even picked me up from the airport. With this kind of service I would rank Park Place high on my list of places to purchase another vehicle and would glady drive my new vehicle back from Grapevine, Tx to Chicago again! More

We were treated very cordially. We felt no pressure to make an immediate decision. We received a very fair deal, so we decided to buy without spending countless hours shopping around. We have owned 3 To make an immediate decision. We received a very fair deal, so we decided to buy without spending countless hours shopping around. We have owned 3 Toyotas since 1989 and have a great experience with all of them. We expect the Lexus brand to continue to fulfill that experience. More

My husband and I were very pleased with our experience at Park Place Lexus. The customer service provided by Daryl on Thursday evening was exceptional. Although we arrived at the dealership late in evening Park Place Lexus. The customer service provided by Daryl on Thursday evening was exceptional. Although we arrived at the dealership late in evening at 6:30 pm, Daryl was friendly and energetic as he explained the many features of the RX while we test-drove it. We left the dealership at 8:05 pm; my husband and I both commented on how we were both pleasantly surprised that we did not feel "rushed" to leave. On Saturday when we picked up our new car, Ned was as equally pleasant and knowledgeable about the RX. He took the time to patiently explain the navigation system and the capabilities of our new RX. Ned provided great customer service, and his charming personality, made us feel very comfortable to ask questions. We will most definitely recommend your dealership to family and friends. More

Reuben was very helpful and knowledge about the car. He gave me his cell number and would answer questions no matter what time i sent them to him.His service level is above and beyond the call of duty. I h gave me his cell number and would answer questions no matter what time i sent them to him.His service level is above and beyond the call of duty. I have been a customer of the dealership for years and have purchased approximaetly 9 cars and Reuben has sold me every car although this purchase i had to track him down since he moved to your Plano dealership.I think it would be a good practice if the Plano store would tell his customers that he was now with the Grapevine location. More

Ken made my buying experience very enjoyable. He was always there for me every step of the way. My husband and I bought two new cars from him in a period of three months. Ken was courteous, friendly, i always there for me every step of the way. My husband and I bought two new cars from him in a period of three months. Ken was courteous, friendly, informative and very patient. He continues to be there for us whenever we have a question. I highly recommend him. More

Wonderful service and everyone is very helpful! I looked Wonderful service and everyone is very helpful! I looked at other dealerships in the area and Park Place was by far more helpful tracking down the sp Wonderful service and everyone is very helpful! I looked at other dealerships in the area and Park Place was by far more helpful tracking down the specific car I wanted. More

Russell Young handled my transaction. I could not have Russell Young handled my transaction. I could not have been more pleased with the professionalism and courtesy that he demonstrated when I came in wi Russell Young handled my transaction. I could not have been more pleased with the professionalism and courtesy that he demonstrated when I came in with my daughter to purchase her first car. Russell was knowledgable of the sales process, answered all of our questions, allowed us to have the car for a day to see if we liked it. I would be happy to recommend Russell to any friends and associate that were considering buying a new Lexus or a used vehicle. Mark Thurman More

Dear Park Place: I have now either purchased or leased Dear Park Place: I have now either purchased or leased 6 new cars from Park Place Lexus. Ed Stafanko has been the sales consultant on 5 of those 6 Dear Park Place: I have now either purchased or leased 6 new cars from Park Place Lexus. Ed Stafanko has been the sales consultant on 5 of those 6. Ed instills confidence, trust and professionalism in every interaction. He is a great role model and representation for your firm. The rest of the supporting cast of Dorian, Bridget and other in the service department have continued to drive me to Park Place Lexus. While I am intrigued by other luxury brands (like Audi that I believe Lexus needs to keep an eye on), the combination of the cars but more importantly the Park Place Lexus experience with Ed being the "front man" continues to win the day. Thanks for the attention to detail as it does make a difference. The minute you stop, I can ensure you that it will be noticed, so you know what you need to continue to do! Best regards. Ralph Nimergood Southlake, TX More

I got straight simple answers from Daryl who made sure that we got exactly the type of car we described. I am already a believer in Park Place. that we got exactly the type of car we described. I am already a believer in Park Place. More