
Park Place Lexus Grapevine
Grapevine, TX
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Ned was superb and fantastic to work with. He was diligent in getting everything prepared for my purchase of a 2012 RX 350 since I was all the way on the other side of town and couldn't get there unt diligent in getting everything prepared for my purchase of a 2012 RX 350 since I was all the way on the other side of town and couldn't get there until late evening. Also a very personable and knowledgeable salesman who was willing to stay after hours to explain all the functions of the new SUV. Kevin, the Finance Manager was also pleasant to work with..and had to stay after hours to complete my financing. I couldn't have asked for a beter person to handle my car purchase. Would definately recommend Ned to anyone interested in purchasing a vehicle from Park Place Lexus Grapevine! More
Ming was extremely helpful and very imformative. I enjoyed my purchase experience. The dealership was extremely busy the day we purchased our car, but Ming worked diligently to make the wait as minima enjoyed my purchase experience. The dealership was extremely busy the day we purchased our car, but Ming worked diligently to make the wait as minimal as possible. More
Ned did a truly outstanding job during the entire sales process, which took place over a couple days. He was informative, and spent a lot of time explaining the features of the car. We've never had a hyb process, which took place over a couple days. He was informative, and spent a lot of time explaining the features of the car. We've never had a hybrid, so we needed a lot of patience. He showed us around the service area so we would be familiar with that too. He was courteous and very professional. We felt very comfortable with our car purchase. Dorian also was very polite and professional, taking a call from us the night before we purchased the car, and stopping by to see us as we were making the purchase. He made us feel appreciated and valued. More
Ming Yang was very professional and helpful when I first talked to him on the phone, making my first visit seem as though I had know him before. Ming took me for a tour of the facility, introducing me to th talked to him on the phone, making my first visit seem as though I had know him before. Ming took me for a tour of the facility, introducing me to the service area and the people who would be taking care of me if I purchased a car from Park Place. He made me aware of all the benefits available through Park Place Lexus when service is being performed on my car and assured me that I can call him at any time to answer any questions regarding my car and it's features. Ming listened to my concerns about the overall costs and worked very diligently to meet my trade-in price objective and leasing payments. More
excellent buying experience. My wife was in the process of replacing her car. We shopped at several dealerships in the DFW metroplex and ultimately narrowed the field to Lexus and Mercedes Benz. Good news- of replacing her car. We shopped at several dealerships in the DFW metroplex and ultimately narrowed the field to Lexus and Mercedes Benz. Good news- Park Place owns dealerships near where we live. Both dealers did an outstanding job selling their product. Ultimately my wife was most comfortable with the Lexus ES . We are happy with our decision...no buyer's remorse. Excellent sales rep. Excellent facilities Excellent products More
WOW...this is by far the best car purchasing experience I have had to date. It was simple and the service was second to none! Everyone from my Salesman, Kevin Cleveland, to the receptionist was truly invitin have had to date. It was simple and the service was second to none! Everyone from my Salesman, Kevin Cleveland, to the receptionist was truly inviting and went out of their way to make sure I was taken care of. My boyfriend accompanied me the following day to have a few minor things done on my car and he raved about the service as well. I would definitely recommend Park Place Lexus of Grapevine and Kevin to my family, friends and co-workers alike. Thanks for making this an enjoyable experience. Kindest Regards, Jewel Loud More
My husband and I were impressed with Park Place from the moment we stepped into the dealership. Vehicles are a huge investment and the team at Park Place made the buying of my new Lexus RX350 easy and unco moment we stepped into the dealership. Vehicles are a huge investment and the team at Park Place made the buying of my new Lexus RX350 easy and uncomplicated, working with us as they answered questions and explained new features of the automobile. We felt we were treated fairly with the trade-in of my 2009 Lexus RX 350. I would definitely recommend Park Place to others and look forward to future business. More
This was one of the best sales experiences I have had with buying a new car. No pressure and patience in answering questions. Will recommend to all friends. with buying a new car. No pressure and patience in answering questions. Will recommend to all friends. More
Came in for service on my 2009 ES, left with a new beautiful 2011 ES. Rueben was great and mad us a great deal, my wife and I picked out a car from the showroom floor and in matter of an hour and a ha beautiful 2011 ES. Rueben was great and mad us a great deal, my wife and I picked out a car from the showroom floor and in matter of an hour and a half we are on our way home in our new car. More
Hasan was so easy to work with! I had no Lexus dealer near my home and even though we did everything through e-mail and phone calls he made my purchase seamless! I would use him again and again! near my home and even though we did everything through e-mail and phone calls he made my purchase seamless! I would use him again and again! More