Park Place Lexus Grapevine

The entire experience was positive from entering the door looking for a pre-owned vehicle to purchasing a new vehicle. Becky was a great sales person who immediately demonstrated the car features as well as looking for a pre-owned vehicle to purchasing a new vehicle. Becky was a great sales person who immediately demonstrated the car features as well as identified our needs and wants in a vehicle. She was professional, informative and friendly. After we purchased the car, she spent time introducing us to department managers and additional team members. We will highly recommend the dealership. They exceeded our expectations! Bob and Debbie Hunt More

John Schock took such great care of me. He worked hard to get the price I wanted. The Sales Manager was equally accommodating to me.. Park Place continually treats me so well. Not only has John Schock done get the price I wanted. The Sales Manager was equally accommodating to me.. Park Place continually treats me so well. Not only has John Schock done what I have asked but he is so much fun to work well. The service department is great also. I enjoy working with everyone. Thank You. More

Reuben McPherson assisted me with my purchase of a 2006 Lexus GS300. He was very friendly, helpful and listened closely to my vehicle needs and did not try to pressure me in any way. I can honestly say tha Lexus GS300. He was very friendly, helpful and listened closely to my vehicle needs and did not try to pressure me in any way. I can honestly say that this was the best experience that I've ever had buying a new vehicle. Mr. McPherson and his associates made every effort and succeeded in helping me find the deal I was looking for. I will end by saying that this Dealership and Mr. McPherson are truly outstanding and will be recommended to all of my friends and coworkers. Thank you again. More

I think Park Place Lexus is great! Matt was a great salesperson and everyone else I encountered couldn't have been nicer. I actually look forward to picking up my license plates so I can get a free ca salesperson and everyone else I encountered couldn't have been nicer. I actually look forward to picking up my license plates so I can get a free carwash and relax in your fabulous facility. More

Very good experience buying car sight unseen. It was all it was represented to be. Only glitch was slight difference in mileage on documentation and website and actual mileage due to Manager driving the veh it was represented to be. Only glitch was slight difference in mileage on documentation and website and actual mileage due to Manager driving the vehicle in the interim. Delivery was sooner than expected although truck driver not happy with my location in small coastal town in N. Fla. Sales person responsive and efficient. No bull or sales pitch/puffing. Would buy here again if have the right car for me. More

It was great working with Ed when we leased our 2012 RX 350. He explained everything well and has continued to follow up with us. 350. He explained everything well and has continued to follow up with us. More

Park Place Lexus Grapevine did an excellent job in getting me into a RX450h. John helped in all aspects in the process of trading in my Benz, making sure I was getting the accessories I required on m getting me into a RX450h. John helped in all aspects in the process of trading in my Benz, making sure I was getting the accessories I required on my new car, helped me all the way through financing. Everyone at Park Place Lexus Grapevine was helpful, knowledgeable, and respectful of my time and my needs. John Schock knows his product and really gets to know his customers. Thanks John ! Matt, the general manager also provided great help in the process. Thank you to all at P P Lexus Grapevine ! Regards, Dave L More

From my first email to the delivery of the vehicle, Molly was extremely helpful and courteous. Her personal response to my email in a timely manner was what made me go to Park Place rather than Sewell in th was extremely helpful and courteous. Her personal response to my email in a timely manner was what made me go to Park Place rather than Sewell in the first place. I knew when I sat down with Molly I was going to leave that place with a vehicle. Molly was the salesperson I needed. She was great! I would definitely recommend her to others. Actually, I already have. Thanks Molly, YOU WERE AWESOME!!! More

Sales staff was friendly, responsive and straightforward. I purchased a Lexus GX long distance and picked it up when I arrived in Texas. Staff took the time to demonstrate how to work the navigations system I purchased a Lexus GX long distance and picked it up when I arrived in Texas. Staff took the time to demonstrate how to work the navigations system and other special features. More

We've bought numerous new and used cars from dealerships in Texas and Louisiana, some good experiences and some bad experiences, but we've never had a better experience than buying our Lexus SC430 from Russ in Texas and Louisiana, some good experiences and some bad experiences, but we've never had a better experience than buying our Lexus SC430 from Russell Young at Park Place Lexus in Grapevine. It's been the most straightfoward, cordial, and accomodating encounter we've ever had when buying a car. Brigette Ryan was extremely professional and courteous on the financial end, and Anhony Evans in Service has shown us exemplary courtesy and efficiency. We're looking forward to the next opportunity to work with Russell Young and the rest of the staff at Park Place. More