Park Place Lexus Grapevine

From the time I sent an internet inquiry to Park Place to driving away with a new Lexus ES350, the entire experience was outstanding! The response to my email request for information was answered almost imm driving away with a new Lexus ES350, the entire experience was outstanding! The response to my email request for information was answered almost immediately. I was given exactly the information I needed. Then my salesperson - Molly Wee - followed up with me the next week and I made an appointment to visit the dealership to look at the cars. Within a few hours, I had selected the car, settled on a trade in value for my 2007 Lexus and a price for the new car. And the new Lexus was ready for me to pick up. On the day of pick up, the closing of the deal and all the financials were handled very quickly and professionally. I was shown through the service area and introduced to the Service Manager. I was given a thorough review of my new car including set up of the bluetooth for my cell phone and programming of the garage remotes. Molly was the best. She answered all my questions - and even anticipated ones I hadn't thought to ask. She covered everything on the new car, gave me her contact information and followed up with me to make sure I had everything I needed. She was fantastic! More

We had a great experience at Park Place Lexus ... The Mrs. and I leased a IS350c and have been pleased with the vehicle and follow up by the Dealer(Mr.Ming). They have been very helpful through the whole Mrs. and I leased a IS350c and have been pleased with the vehicle and follow up by the Dealer(Mr.Ming). They have been very helpful through the whole process... I'll be back shortly to get another :) Happy Lexus owners Troy & Joyce More

I bought a car 18 months ago from Walter and both experiences have been the best in my 40+ years of car-buying. I tried unsuccessfully to deal with Lexus in OKC and after two highly successful experi experiences have been the best in my 40+ years of car-buying. I tried unsuccessfully to deal with Lexus in OKC and after two highly successful experiences at Grapevine, I expect I will continue to do business with them. I essentially bought my car over the phone and when I arrived to pick it up, it was precisely as he represented it to me. So that I did not have to inconvenience anyone to bring me down to Grapevine from Stillwater, OK (200 miles), I rode the train to Ft. Worth and Walter picked me up at the train station. The entire experience was very pleasant and stress-free. I'll do it again in 2 or 3 years. Donna Adam More

From the first moment I walked into the dealership, I felt at home. The people were great and Reuben made us feel like family. I have not hesitation in dealing with Reuben again and Park Place Lexus Gr felt at home. The people were great and Reuben made us feel like family. I have not hesitation in dealing with Reuben again and Park Place Lexus Grapevine. More

Totally enjoyed my experience at Park Place. Did not ever feel pressure to buy like I have at other dealerships. Thanks for the delightful experience! ever feel pressure to buy like I have at other dealerships. Thanks for the delightful experience! More

The entire experience was positive from entering the door looking for a pre-owned vehicle to purchasing a new vehicle. Becky was a great sales person who immediately demonstrated the car features as well as looking for a pre-owned vehicle to purchasing a new vehicle. Becky was a great sales person who immediately demonstrated the car features as well as identified our needs and wants in a vehicle. She was professional, informative and friendly. After we purchased the car, she spent time introducing us to department managers and additional team members. We will highly recommend the dealership. They exceeded our expectations! Bob and Debbie Hunt More

Park Place Lexus Grapevine did an excellent job in getting me into a RX450h. John helped in all aspects in the process of trading in my Benz, making sure I was getting the accessories I required on m getting me into a RX450h. John helped in all aspects in the process of trading in my Benz, making sure I was getting the accessories I required on my new car, helped me all the way through financing. Everyone at Park Place Lexus Grapevine was helpful, knowledgeable, and respectful of my time and my needs. John Schock knows his product and really gets to know his customers. Thanks John ! Matt, the general manager also provided great help in the process. Thank you to all at P P Lexus Grapevine ! Regards, Dave L More

John Schock took such great care of me. He worked hard to get the price I wanted. The Sales Manager was equally accommodating to me.. Park Place continually treats me so well. Not only has John Schock done get the price I wanted. The Sales Manager was equally accommodating to me.. Park Place continually treats me so well. Not only has John Schock done what I have asked but he is so much fun to work well. The service department is great also. I enjoy working with everyone. Thank You. More

Reuben McPherson assisted me with my purchase of a 2006 Lexus GS300. He was very friendly, helpful and listened closely to my vehicle needs and did not try to pressure me in any way. I can honestly say tha Lexus GS300. He was very friendly, helpful and listened closely to my vehicle needs and did not try to pressure me in any way. I can honestly say that this was the best experience that I've ever had buying a new vehicle. Mr. McPherson and his associates made every effort and succeeded in helping me find the deal I was looking for. I will end by saying that this Dealership and Mr. McPherson are truly outstanding and will be recommended to all of my friends and coworkers. Thank you again. More

I think Park Place Lexus is great! Matt was a great salesperson and everyone else I encountered couldn't have been nicer. I actually look forward to picking up my license plates so I can get a free ca salesperson and everyone else I encountered couldn't have been nicer. I actually look forward to picking up my license plates so I can get a free carwash and relax in your fabulous facility. More