Park Place Lexus Grapevine
Grapevine, TX
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I bought new RX 350 at Parkplace Lexus Grapevine. price was about right. Sales rep. Brandon was very friendly and helpful for me to make decisions in selecting my new car. was about right. Sales rep. Brandon was very friendly and helpful for me to make decisions in selecting my new car. More
This is the Fourth Lexus my wife and I have purchased from Park Place. 3-2008 Rx400h's in 2008 and we used the same people, Kevin and Matt, And they were nothing less than professional at that time and t from Park Place. 3-2008 Rx400h's in 2008 and we used the same people, Kevin and Matt, And they were nothing less than professional at that time and this visit was no different. I would recommend this team to anyone that I cared enough about to want them to have a GREAT Experience. This lease was on a vehicle that was just under 90,000 and the professionalism rank as such. My wife and I also felt it refreshing that we were able to deal with the same people as in 2008 so we feel that your retaining this staff is to your credit. 5 stars! James and Kim Lucas More
This is the second vehicle I have purchased from Park Place Lexus Grapevine. Both purchases exceeded my hopes for a pain-free, yet fair-priced buying experience. There is a measure of respect missing f Place Lexus Grapevine. Both purchases exceeded my hopes for a pain-free, yet fair-priced buying experience. There is a measure of respect missing from the traditional car-buying transaction -- customers feel like they are being "played" by salespeople who don't tell the truth, and salespeople probably feel like they are unfairly portrayed as "the enemy" by consumers, as opposed to informed, helpful people who are consumers themselves. I appreciate the effort Park Place makes in upgrading the sales environment from a competitive arena to a respectful exchange of information. Richie Lopez's dignified but enthusiastic approach to the cars I was interestd in made me consider him an advisor as well as a salesman. He did not overstate facts or mislead me about vehicle performance. I hope he felt I acted as "professionally" (if that even applies to a consumer) toward him as I think he treated me. The better word would be "respectfully". Park Place's emphasis on that aspect of the buying experience encourages a two-way street of respect. More
wonderful experience! thank you gary and pete! the friendly staff as well as Pete making the process of buying a car, which typically is not real fun, a pleasent one! Gary Venner is a great guy! Clas friendly staff as well as Pete making the process of buying a car, which typically is not real fun, a pleasent one! Gary Venner is a great guy! Classy dealership! More
This is the second new RX350 I have purchased at Park Place Lexus Grapevine. That alone is a compliment to the Park Place Lexus Establishment. I received great service in 2008 when I bought my first RX3 Place Lexus Grapevine. That alone is a compliment to the Park Place Lexus Establishment. I received great service in 2008 when I bought my first RX350. The over all service was even better this time around. Everyone is very friendly, informative, and proud to be selling the Lexus product. It was impressive that Molly even came to my home on her day off so I can sign the 2008 car title which I forgot to sign over to the Park Place Lexus the day i picked up my 2012 RX350. More
Reuben was very helpful, patient, and knowledgeable. We felt comfortable and he explained all of our options clearly without being aggressive. He gave us a tour of the dealership and was respectful of all felt comfortable and he explained all of our options clearly without being aggressive. He gave us a tour of the dealership and was respectful of all of our questions and requests. He worked diligently to help us come to a price that we were happy with. We would definitely recommend Reuben to anyone who was interested in a Lexus. The dealership has a friendly staff and a great place to sit and wait! More
John was wonderful to work with and he has a great sense of humor. We appreciated his integrity and honesty. The car is fantastic and I will be sure to tell everyone I know where AND with whom I purchased of humor. We appreciated his integrity and honesty. The car is fantastic and I will be sure to tell everyone I know where AND with whom I purchased it. Thanks, John. More
I have purchased 3 vehicles from Park Place Lexus over the last few years, all from Pat Goebel. He is friendly and professional. He has made each deal very easy, even once delivering my new car to my ho the last few years, all from Pat Goebel. He is friendly and professional. He has made each deal very easy, even once delivering my new car to my house in Highland Park, quite a distance from Grapevine. Each time he and Park Place have beat Sewell Lexus by as much as $6,000. Do yourself a favor and see Pat before you buy. More
My wife and I were considering a new Lexus.....having already purchased one from Park Place several years ago, we went there first......of course, I had done some homework on the internet but I found tha already purchased one from Park Place several years ago, we went there first......of course, I had done some homework on the internet but I found that working with Molly Wee made that effort mostly unnecessary.....what I found was that I got a better deal than I expected, with no pressure - just helpful advice and the whole experience didn't take a long period of time.....my recommendation, visit Park Place and ask to talk with Molly Wee.....and by the way, even arranging the financing was a worthwhile and pleasant experience More
I returned to Park Place Lexus Grapevine because I had a positive experience with this dealership and especially the salesperson, Mike Smith, when I leased my first Lexus after driving Toyotas for 45 years. positive experience with this dealership and especially the salesperson, Mike Smith, when I leased my first Lexus after driving Toyotas for 45 years. The after sales customer service was as promised, and I had every reason to believe that I could trust their relationship again. As a single woman making a purchase that is important to me. More