Park Place Lexus Grapevine

Great experience! We were treated very well. It was a very fast and easy process. Kevin really made us feel comfortable with our new CT. He has followed up with us a few times and made sure we are happy. very fast and easy process. Kevin really made us feel comfortable with our new CT. He has followed up with us a few times and made sure we are happy. We really appreciate such a great salesman.We will be back for another! More

When our Tahoe was totalled two weeks ago our family was devasted. The money we got from the insurance company was miniscule and we were so worried that we were not going to be able to find a car that woul devasted. The money we got from the insurance company was miniscule and we were so worried that we were not going to be able to find a car that would meet our expectations. We visited two other dealers on the way to Park Place and while they were friendly and helpful they did not come close to the service we got at Park Place and with Vincent in particular. I am a very, very discriminating auto buyer and Vincent was more than accomodating to my every need and desire. When we left home and began our journey I had no intention of coming home with a car on the same day. My hopes had all but faded by 5:30pm when we arrived on the lot at Park Place. I thought there was no possible way I would find a vehicle that had everything I wanted, negotiate a good deal, and do the financing at such a late hour. To my surprise Vincent listened to everything I wanted and was so very knowledgable in the inventory I was able to find the perfect vehicle and get home by 8:30. WOW!!!! In my life I have never had such an effortless experience buying a car. I wish I hadn't wasted the 4 or more hours at the two other dealers. Vincent was friendly, professional, attentive, knowledgable, and a real class act. I hope you all realize what an asset he is to your team. I cannot express how thankful I am that our paths crossed. Park Place has earned a customer for life! Thank You Park Place!!!!! More

I am in the service industry and provide myself on providing excellent customer service. Therefore- I in turn expect the best. With Reuben...I definitely received the best service!! providing excellent customer service. Therefore- I in turn expect the best. With Reuben...I definitely received the best service!! More

Ezell gave excellent service and made me feel like I was more than just a sales number. He was very honest in the entire process. more than just a sales number. He was very honest in the entire process. More

Troy was very knowledgable and courteous throughout our experience. He worked to find the right vehicle to fit our needs and assisted throughout the buying process. His recommendations and assistance along experience. He worked to find the right vehicle to fit our needs and assisted throughout the buying process. His recommendations and assistance along with the inventory availability made this an eacy process. I will certainly recommend him to my friends and family. More

I was very pleased with my experience with Park Place Lexus and working with Kevin Cleveland. I was happy with the price they gave me on my trade-in and the price on the new car. There was no pressure Lexus and working with Kevin Cleveland. I was happy with the price they gave me on my trade-in and the price on the new car. There was no pressure tactics used and no games played. It was an enjoyable experience from beginning to end. More

In this economic enviroment where everyone wants your business and the products and costs are pretty much the same the only thing that can make a business stand out from all their competitors is customer business and the products and costs are pretty much the same the only thing that can make a business stand out from all their competitors is customer service. That is what Reuben and Park Place Lexus Grapevine has done. When I first met Reuben he said he wanted to earn my business. I can't tell you how many times I've heard that from a salesman. In this case that is exactly what Reuben did. Living in Houston Reuben had to make me want to drive to Grapevine to make my purchase. He did this by treating me with respect, courtesy, communicating when necessary, and outstanding service. Since I had a special order vehicle you can't imagine how picky I can get. In the end I got my vehicle exactly as ordered for a fair price. More

Excellent experience working with Ned Fardeecey. His consultative approach made my family and I feel very comfortable. Park Place was recommended to me by my brother and I will recommend Ned and Park P consultative approach made my family and I feel very comfortable. Park Place was recommended to me by my brother and I will recommend Ned and Park Place to my friends. More

Casey Case, and all the folks at Park Place Lexus Grapevine, TX are friendly, great you with a smile, and work to meet your needs. Grapevine, TX are friendly, great you with a smile, and work to meet your needs. More

John was fantastic - didn't pressure at all, and instead worked to help me find the right car. His straight-forward, yet easy-going personality was just right for someone who's helping you make an importan worked to help me find the right car. His straight-forward, yet easy-going personality was just right for someone who's helping you make an important decision. The whole process was enjoyable...I'd definitely recommend him to anyone who was looking to purchase a vehicle. More