Park Place Lexus Grapevine

teerry did a great job of explaining how to operate the auto to my wife who will be the person who will be the one who drives the auto auto to my wife who will be the person who will be the one who drives the auto More

We came to this dealership because it was the recommendation of Jerry Reynolds. It would have to rate as one of the friendliest and low pressure experiences that we have ever had. The price we go recommendation of Jerry Reynolds. It would have to rate as one of the friendliest and low pressure experiences that we have ever had. The price we got on the car was probably the best we could get. I probably had some unrealistic expectations when it came to the trade-in. I do feel like it was fair, though. We purchased a 4 year old certified car that we are extremely happy with. Most of the time when there is a purchase of just about anything, there is some" buyers remorse". This experience was the opposite. We are very very happy we did this and we are already enjoying this car more than we thought we would. Our previous cars were: MINI--BMW--BMW. I have heard much about the service and support that you get with Lexus. I am looking forward to that, because that was an area that was lacking with our previous vehicles. Our ownership of a Lexus has only been less than a week, but I'm wondering why we didn't do this sooner. Thank you Mark and Kim McCall More

The service was excellent, more so the Brandon was excellent in meeting our needs for our first lexus purchase. He was very clear in taking us step by step on using our new car. excellent in meeting our needs for our first lexus purchase. He was very clear in taking us step by step on using our new car. More

Hasan was wonderful, he made the whole process effortless, and was the first enjoyable car purchase experience I have ever had, in fact my daughter was with me, and I am sure will look up Hasan wh effortless, and was the first enjoyable car purchase experience I have ever had, in fact my daughter was with me, and I am sure will look up Hasan when she is ready to purchase her own Lexus. More

This was our 4th purchase at Park Place Lexus and each time we went to other dealerships before going to Park Place. We have owned BMW, Mercedes, Acura and many others but we have never gone back to those time we went to other dealerships before going to Park Place. We have owned BMW, Mercedes, Acura and many others but we have never gone back to those same dealers after being a car from them. From first contact to our last visit the experience has always been exemplary. I cannot recommend this dealership enough, keep up the great work. More

Our purchase went as smooth as could be.  I admit I was hesitant on going to a luxury brand car dealership as I've dealt with car salesmen that were pushy and unwilling to be flexible to acco I admit I was hesitant on going to a luxury brand car dealership as I've dealt with car salesmen that were pushy and unwilling to be flexible to accomodate our car needs, but working with Ming Yang made it a pleasureable experience and he accomodated our wishes as best he could.  Many thanks to all involved and especially to Ming for making our buying experience at Park Place smooth and easy More

Excellent service with sincere approaching. He's fully dedicated and knowledgeable, able to answering all my queries. Unlike other sales person, he's honest by quoting me reasonable price in first quotati dedicated and knowledgeable, able to answering all my queries. Unlike other sales person, he's honest by quoting me reasonable price in first quotation without hassle of bargaining much. Patient in serving customer. I'm a very satisfied customer under his servicing with my new RX350. I would definitely recommend him to friends. More

This ES350 was the third vehicle purchased from the Park Place dealerships and the experience was consistently excellent. No pressure, very personable folks that seem to really express an interest in worki Place dealerships and the experience was consistently excellent. No pressure, very personable folks that seem to really express an interest in working with the customer. Car buying is not something I enjoy, but the folks at Park Place, expecially the Grapevine Lexus store, has made the experience a positive one. More

Molly was Great! We visited via email for a few weeks and she was as helpful in person as by email. Second car we have gotten at Park Place in Grapevine. Verry satisfied! Denise Tow she was as helpful in person as by email. Second car we have gotten at Park Place in Grapevine. Verry satisfied! Denise Tow More

Ned made the buying experience pleasant, efficient, and prompt. This was by the far the best car bying experience I've had in the 40 years I have been a buyer. prompt. This was by the far the best car bying experience I've had in the 40 years I have been a buyer. More