Park Place Lexus Grapevine

Ed is the Internet Sales manager and believe it or not, we only spoke on the phone for 2 min when I first inquired about the car at 11:30 am, the majority of the transaction was done by text including trad we only spoke on the phone for 2 min when I first inquired about the car at 11:30 am, the majority of the transaction was done by text including trade in and final pricing, I was at the dealership at 6:30 pm, he had all the paper work ready, inspected my trade in, I inspected the car I was buying, signed the paper work and I was out at 7:20 pm. My best car buying experience ever. I will definitely go to Ed again. More

From the first phone call I received from Ned it was a wonderful experience! I always dread trying to negotiate prices and Ned saved me a lot of time and frustration!Walking into the dealership we were gr wonderful experience! I always dread trying to negotiate prices and Ned saved me a lot of time and frustration!Walking into the dealership we were greeted like we were number 1!! We took up a lot of Ned's time and he was so patient to say the least. I thought I wanted one color of car and he worked patiently with me and gave a little smile when I chose the color I said I originally didn't want. He deserves an award for doing such a superior job and making me happy. Just ask my husband and he will agree. Bridgett in financing had everything taken care of when we walked into her office. We were in and out in 10 minutes. That's just not heard of. She wasn't pushy trying to sell extended warranties. We would ask a question and she would answer. How nice. I know the reputation of Park Place because of an experience I had about 10 years ago. I had a 1987 300 SDL Mercedes that had a recall on the turbo charger. The car had over 100,000 miles on it. I drove into Park Place in Dallas and I was treated like a queen. I have been to other dealerships since then and I know for a fact I was never treated like my business was special. I took my car in for service and would sit in the waiting area while several employees would pass by and not even speak. I guess my business wasn't that important. I'm glad I found my way back home. Thank you Park Place!! More

We had a great experience with Pete. He took the time to help us find the right preowned vehicle with the mileage and price tag we were looking for. Pete was responsive and direct, and he kept an easy help us find the right preowned vehicle with the mileage and price tag we were looking for. Pete was responsive and direct, and he kept an easy going, non manipulative approach to selling cars. Pete sold us a vehicle within 24 hours of our meeting...so he is doing something very right! More

Was a pleasure dealing with Pete, he was professional, friendly, very comfortable talking with him, made our buying experience a pleasure, and the service at Park Place is exceptional, this is our third v friendly, very comfortable talking with him, made our buying experience a pleasure, and the service at Park Place is exceptional, this is our third vehicle from Park Place, we will buy no where else, I consider Pete a friend not just our salesman. More

Mark was excellent to work with and helped me with every request I made. He came in on his day off to take additional photos of the car. Jeff was excellent during the financing process and was easier to w request I made. He came in on his day off to take additional photos of the car. Jeff was excellent during the financing process and was easier to work with than any other vehicle purchase I have ever made. Thank you for the excellent experience. More

I came in wanting to surprise my husband on our anniversary, Hasan Qazi was my sales person, he took really good care of me and worked with me to bring my wishes come true. He went out of his way anniversary, Hasan Qazi was my sales person, he took really good care of me and worked with me to bring my wishes come true. He went out of his way to close the deal. I am just impressed with the great service of the dealership and my overall experience was great. More

This was a pleasant buying experience. Ned Fardeecey is a professional salesperson who does not engage in the normal dealer's fictional back and forth price negotiation, but instead conducts himself as if he professional salesperson who does not engage in the normal dealer's fictional back and forth price negotiation, but instead conducts himself as if he is dealing with another professional person, and respects the customer's time. I recommend him highly. I had also shopped at another Lexus dealership but found Park Place to be far superior in several respects. More

Throughout our time at the dealership we were treated with the highest professionalism and they were very considerate of our time. I would recommend Park Place Lexus to family and friends if they are in with the highest professionalism and they were very considerate of our time. I would recommend Park Place Lexus to family and friends if they are interested in purchasing a car. More

I've done business with Park Place in the past and I've done business with Park Place in the past and Russell Young was the rep I dealt with before. I called him looking for a specific type vehicle I've done business with Park Place in the past and Russell Young was the rep I dealt with before. I called him looking for a specific type vehicle... RX 300 or 350 and he called me back and had just gotten a trade in on the type and price I wanted and we made the deal. You have a very, very professional organization and i would recommend Park Place of Grapevine and Russell Young to anybody... you are not the general run of the mill car dealership ...just a First Class operation of excellence ! Lee Webster Fort Smith, AR More

I was very impressed with Hasan Qazi. He is very professioanl, courteous, and extremely knowlegeable about the entire Lexus line. He worked diligently to ensure my vehicle was delivered in a like-n professioanl, courteous, and extremely knowlegeable about the entire Lexus line. He worked diligently to ensure my vehicle was delivered in a like-new condition. His post sale follow-up has been most helpful. It was a pleasure purchasing my vehicle from Grapevine Lexus. Don Brumbaugh More