Park Place Lexus Grapevine

Roadside assistance from Grapevine, drove to Plano and changed the spare in less than 30 minutes. By far the best customer service experience I have ever had!!! I was even surprised that the Plano locati changed the spare in less than 30 minutes. By far the best customer service experience I have ever had!!! I was even surprised that the Plano location wasn't used and I still had such efficient, friendly and professional service. THANK YOU!!! More

I was pleasantly surprised by the dealerships professionalism and integrity. Matt Ferris was very helpful. The price was right. There was no need to haggle.I never felt any pressure to buy. I was professionalism and integrity. Matt Ferris was very helpful. The price was right. There was no need to haggle.I never felt any pressure to buy. I was also impressed with Jeff Lassiter, the finance manager. I was very pleased with my experience and won't hesitate to recommend Park Place Lexus to everyone. More

I just want to say John Schock was extremely wonderful to work with, he was very professional in working with us and made it a very pleasant experience. This is my 5th Lexus to purchase from Park Place Lexu work with, he was very professional in working with us and made it a very pleasant experience. This is my 5th Lexus to purchase from Park Place Lexus Grapevine. More

They always give you the best deals and they are the fastest. I can;t see myself paying from any other dealership because of how great Casey Case it. Also I bought 2 RX from Casey over the past 10 yea fastest. I can;t see myself paying from any other dealership because of how great Casey Case it. Also I bought 2 RX from Casey over the past 10 years then, I bought 2 other cars other than Lexus, and it came right back to Lexus, I will not make that mistake again. More

We preset our appointment with Walter and he had the RX350 waiting for us in both black and white. We received first class customer service at a first class facility. Walter gave us the facility tour RX350 waiting for us in both black and white. We received first class customer service at a first class facility. Walter gave us the facility tour and introduced us to all the necessary associates to further our service experience when needed. It was a wonderful experience for my wife, who gennerally does not like to visit car dealers. It eas her choice to select the RX350 and she really enjoyed the experience. More

I had a 2 year old ES 350 with very low mileage. I have really enjoyed this car as well as the service I've received from Park Place of Grapevine. The dealership sent me a letter saying that they could pu really enjoyed this car as well as the service I've received from Park Place of Grapevine. The dealership sent me a letter saying that they could put me in a new ES 350 and even lower my payment. They not only kept their word, they did it with the professional manner that I've come to expect from Park Place. Thank you! Mike Zenkovich More

Jay provided outstanding service, he was very attentive to my needs without being too pushy. It was a great buying experience and I look forward to buying my next Lexus in the future. to my needs without being too pushy. It was a great buying experience and I look forward to buying my next Lexus in the future. More

In late May I decided to buy my youngest of four children a newer used car. I note this to assure that I've bought many used cars at many dealerships throughout DFW over the past 15 years. My wife and I esta a newer used car. I note this to assure that I've bought many used cars at many dealerships throughout DFW over the past 15 years. My wife and I established a budget and a plan to locate a quality vehicle at a fair price. Our budget was admittedly low. Heading home from our day-long quest, we decided to visit Park Place Lexus and soon after arriving we met Matt. We shared with Matt our budget and goals. At first blush it was obvious that Park Place did not have anything within our budget, but we continued to discuss with Matt the options, their inventory, and observed the culture at Park Place and Matt's causal but pro-active nature. Glad we did!! We closed a deal on a 2 year old car still under manufacturers warranty; higher than our planned budget, but well worth the price. Matt did an excellent job in listening to our needs, presenting his inventory, and very patiently working through the process. We took the car home that evening. Matt upheld all of my expectations throughout the process from hello to post-delivery. My highest compliments to Matt and Park Place are: 1. sincerity. 2. sensitivity to our needs. 3. taking care of details 4. patients. And the ultimate compliment to Matt; I'll work with Matt and Park Place again in the near future - my wife's next new car... More

This was the second car we purchased from Josh at Park Place. Once again, he was highly professional and dealt with us on a fair and respectful basis. He did not waste our time, and was extremely knowle Place. Once again, he was highly professional and dealt with us on a fair and respectful basis. He did not waste our time, and was extremely knowledgeable of the Lexus product line as well as the overall market. We will definitely recommend Josh and the Park Plaxe dealership to our friends. Pam and Greg Jacobson More

Ed made our purchase the most pleasant possible. He was patient and upfront with us about what was available. We could not have asked for a better car buying experience. patient and upfront with us about what was available. We could not have asked for a better car buying experience. More