Park Place Lexus Grapevine

Park Place Lexus of Grapevine has wonderful employees and gives superb service! My Grandfather has shopped there for many years and did not hesitate to contact "his guy" Troy Griffin when I was looking to bu gives superb service! My Grandfather has shopped there for many years and did not hesitate to contact "his guy" Troy Griffin when I was looking to buy a new used vehicle. Troy's service was outstanding, and any future vehicle purchases will be made keeping Troy in mind as our dealer. All of Park Place Lexus's employees are friendly and make your visit painless. When my tags and plates came in I went up to the service area and they put on my plates and attached my tags without me ever needing to leave my vehicle! Anyone looking to buy a new vehicle whether it's a new Lexus or a used model should definetly keep Park Place Lexus of Grapevine in mind! More

Previous experience as a past Lexus owner and recent experience leasing my new ES. Staff was pleasant and helpful with information and closing the deal. experience leasing my new ES. Staff was pleasant and helpful with information and closing the deal. More

Great dealership and everyone was very professional.If I buy another car I will give Park Place the first opporunity to sell it to me. The only problem I had was getting to the dealership because of all buy another car I will give Park Place the first opporunity to sell it to me. The only problem I had was getting to the dealership because of all the road construction and not being fimilar with Grapevine. More

Our experience at Park Place was such a breath of fresh air. Everyone was very polite and respectful and it was not the typical painful used car buying experience. Clay was very patient and made us feel li air. Everyone was very polite and respectful and it was not the typical painful used car buying experience. Clay was very patient and made us feel like we were his number one priority. The managers worked with us on getting to an agreeable price. They even returned my rental car for me. Overall I would definitely recommend Park Place Lexus of Grapevine as well as Clay Fosse. More

Becky is awesome! This is the 4th car I have purchased from Becky and PP Lexus. There service is "bar none" and always very caring and professional. from Becky and PP Lexus. There service is "bar none" and always very caring and professional. More

This is the second time we have bought from Park Place in Grapevine. We had a no pressure buying experience and it was quite enjoyable. We have always been very happy with the service that we have received Grapevine. We had a no pressure buying experience and it was quite enjoyable. We have always been very happy with the service that we have received from Park Place and that is why we decided to purchase another Lexus from them. More

Park Place Lexus made my buying experience a pleasure in every sense of the word. When I first visited the dealership they were actually closing because it was on a Saturday evening. Eventhough the dealers every sense of the word. When I first visited the dealership they were actually closing because it was on a Saturday evening. Eventhough the dealership was closing, Matt Ferris took time to greet me and my husband; and asked us what we were interested in buying and encouraged us to return the following week. When we returned, Matt was very good about listening to my needs since I was going from a driving minivan and downsizing to a sedan. I researched and then test drove the vehicles I felt best met my needs (Lexus IS250 and ES350). While I was at Park Place, I met the dealership manager who aseked what were the reasons that would make my purchase a positive one. Matt also gave me a tour of the facility and gave me the name of my service manager, Butch Shank, who has been just great as well. I was and have been treated extremely well. I even agree the price we negotiated was fair and it did include my vehicle trade-in. Since my purchase I have had a few questions and every team member at the dealership were there ready to assist me. I even enjoy taking my car in for the complimentary car wash that is offered. And I do that for a reason, I want the Lexus I purchased to be a clear reflection of the dealership and their staff. I am extremely pleased with the customer service, the overall experience, the quality of the vehicle, the price, and the friendliness. There is no question Park Place Lexus understands how to properly treat their customers. This will be a dealership I will always recommend. I am happy to say I am a loyal Park Place Lexus customer. Rebecca J. Thompson Colleyville, Texas More

Hasan and the whole gang were fantastic. Seriously. I brought my neighbor up to buy a car within a week, because I wanted him to have the same experience. brought my neighbor up to buy a car within a week, because I wanted him to have the same experience. More

My experience with Park Place Grapevine and Pat Gobel was exceptional. Pat took his time and explained all features in my new Lexus 350 and made sure I was happy. In todays fast pace life it is nice to know exceptional. Pat took his time and explained all features in my new Lexus 350 and made sure I was happy. In todays fast pace life it is nice to know that your time is important and Pat got us in and out without any hassles.Customer service second to none Next car purchase will be with Pat and Park Place Grapevine Thanks Pat Mike Watkins More