Park Place Lexus Grapevine

My wife and I have been a customer of Park Place for 6 or My wife and I have been a customer of Park Place for 6 or 7 years. The staff, from the receptionist to the general manager couldn't be friendlier. My wife and I have been a customer of Park Place for 6 or 7 years. The staff, from the receptionist to the general manager couldn't be friendlier. The dealership's showroom is quite impressive and the inventory of cars is more than enough. I've never felt pressured to buy until I'm ready and they've always been willing to negotiate when necessary. As for the product, we've always been impressed with the Lexus brand. I don't know of any other car that's as comfortable and dependable to drive as a Lexus ( not to mention good looking ). So for us, Park Place has the total package! More

Probably THE BEST car purchase experience of my life. The dealership and facility was very neat, clean, well maintained and impressive. My experience and dealings with Hasan (salesman) and Juan (sales mgr) w dealership and facility was very neat, clean, well maintained and impressive. My experience and dealings with Hasan (salesman) and Juan (sales mgr) was very positive. At no tIme did I feel pressured or uncomfortable and I feel that I receive a fair deal on both the Lexus as well as my Toyota Corolla that I traded in. Every employee that I interacted with was pleasant and appeared very genuine. I plan to do business with Park Place again in the future. Job well done! More

We were looking for a new car and could not decide whether to buy the Avalon or Lexus. Casey fairly pointed out the differences between the two. We also enjoyed the professional atmosphere of the de whether to buy the Avalon or Lexus. Casey fairly pointed out the differences between the two. We also enjoyed the professional atmosphere of the dealership and the help Casey provided. We would recommend Casey and your dealership to our friends. More

The staff is very friendly and dealership itself is very The staff is very friendly and dealership itself is very nice. Had leased vehicle from them 3 years ago and had a great experience. Turned in that The staff is very friendly and dealership itself is very nice. Had leased vehicle from them 3 years ago and had a great experience. Turned in that car and got another. Whole process was very easy. Mike, our salesman, was very low key and helpful. No pressure. The car is great and am very happy with it. I feel like price was fair and did not have to haggle at all. Have also used dealer for service over the last 3 years and have been very happy. More

Tom Miles was very prompt in assisting with the selecting and purchasing process at Lexus. His enthusiam about the Lexus cars and wanting to ensure I was receiving the top sales service was very evident. I and purchasing process at Lexus. His enthusiam about the Lexus cars and wanting to ensure I was receiving the top sales service was very evident. I going to recommend others to him. More

There is a reason that Park Place Lexus won the Malcolm Baldrige Award. The Customer Service and personal Service that I received was nothing less than Outstanding. To be a Baldrige Award Winner is diffi Baldrige Award. The Customer Service and personal Service that I received was nothing less than Outstanding. To be a Baldrige Award Winner is difficult at best since I personally worked for a Company that won the Baldrige Award knowing what standards have to be achieved. My Salesman was outstanding in every way and I will recommend him to everyone I talk to. Since the sale, he has called me once and sent me a follow up letter to see if everything was what I expected. Thank you Ned but Thank you Park Place Lexus for the outstanding service you have given. I look forward to being a satisfied customer for many years to come! John Thomas More

I would never purchase a car from any other dealership. The quality experience received during every service visit for the past 3 years has been excellent. The buying experience has been equally as enjoya The quality experience received during every service visit for the past 3 years has been excellent. The buying experience has been equally as enjoyable. This dealership with out a doubt is a model for customer service and certainly has earned my loyalty for years and years to come. More

Contacted Molly after searching your website for the third LS 460 we wanted to own. Excellent and very helpful website. Molly was excellent in all aspects of our experience. We talked on the phone and e third LS 460 we wanted to own. Excellent and very helpful website. Molly was excellent in all aspects of our experience. We talked on the phone and exchanged emails. In each case she was very prompt and answered our questions. My wife said "it was the best buying experience she had ever had." I agree. We will definitely be looking to Park Place Lexus of Grapevine the next time we need a car. We feel blessed we found you. I expect the maintenance service to be just as good. More

Since I am a senior I have purchased many cars in my lifetime and the majority of the time I did the dealing on the cars I bought. My experience with John and the Lexus dealership has been an enjoyable lifetime and the majority of the time I did the dealing on the cars I bought. My experience with John and the Lexus dealership has been an enjoyable experience and I cannot say that about any other dealer I have dealt with. This includes mercedes, cadillac, landrover etc. etc. John takes the time to explain details about the car that others do not either know about or don't think it is necessary to explain particularly to a female.He actually made buying a car fun. My comments are very sincere. Phala Helm M.D. More

My sales person Hasan and his manager Juan have been very helpful in assisting me in this process. Hasan was extremely thorough and knowledgeable in explaining features of Park Place and my new car. helpful in assisting me in this process. Hasan was extremely thorough and knowledgeable in explaining features of Park Place and my new car. More