
Park Place Lexus Grapevine
Grapevine, TX
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Excellent experience. Made the deal over the phone and the vehicle was exactly as represented on-line. I'm from out of state and the process was very quick and easy. Will do business again! Thanks Mark! the vehicle was exactly as represented on-line. I'm from out of state and the process was very quick and easy. Will do business again! Thanks Mark! More
I had been to park place in Dallas they were nice but not as personal as Grapevine. I have told many friends about my experience . Jae Lee met me when I walk in the door we just hit off. All the staff wa not as personal as Grapevine. I have told many friends about my experience . Jae Lee met me when I walk in the door we just hit off. All the staff was real nice and polite. More
This is the fifth vehicle we have purchased from Park Place Lexus and the third we have bought from Becky as the salesperson. Our repeat business says it all. The customer experience is top-notch in ev Place Lexus and the third we have bought from Becky as the salesperson. Our repeat business says it all. The customer experience is top-notch in every respect and makes "car buying" a pleasant scenario. The dealership's customer service department is second to none. In fact, during the course of owning a BMW and having several service issue, I informed that particular dealership that they should have their GM spend a few days with the folks from Park Place Lexus learning how to treat a customer! I highly recommend Park Place Lexus Grapevine as a place to do business and will readily point you toward Becky Gustafsson as a premier salesperson. More
If buying a car can be a pleasant experience, Park Place made it so. Not only the overall experience and beauty of the dealership, but especially because of Clay, my sales person. We had a blast together, made it so. Not only the overall experience and beauty of the dealership, but especially because of Clay, my sales person. We had a blast together, and he made me feel special, while at the same time making me feel like an old friend. He stayed almost 2 hours after closing just to make sure I was happy with financing and helped me move items from my old vehicle to the new vehicle. The dealership has an amazing array of services and the interior is homey and not cold and commercial like so many other dealerships. More
I purchased my RX from Park Place because of the excellent service my daughter and her husband received when they bought their Lexus from the Park PLace family. My experience was very pleasant and excellent service my daughter and her husband received when they bought their Lexus from the Park PLace family. My experience was very pleasant and everyone was professional and friendly. I have always dreaded the car buying peocess but they changed my opinion. The "after" sale follow up and service has been better than any I have ever seen! I am very pleased and defiantly reccomend anyone considering buying a vehicle go to Park Place! More
John Schock and all of the people at ParkPlace are absolutely wonderful to work with. I just bought my 3rd Lexus from John, and wouldn't do business anywhere else. They're professional, efficient, an absolutely wonderful to work with. I just bought my 3rd Lexus from John, and wouldn't do business anywhere else. They're professional, efficient, and get me in & out very quickly, which is critical to my satisfaction. I trust John is able to get me the best deal possible, and I appreciate his proactivity in managing the best structure for my specific needs. Thanks!! More
We have purchased numerous vehicles from Park Place and Hasan. The dealership and customer service is excellent and Hasan is wonderful to work with. Thank you for a great experience. Hasan. The dealership and customer service is excellent and Hasan is wonderful to work with. Thank you for a great experience. More
I received first class treatment and an exceptional price on a preowned used car. I will definitely service all cars and buy my cars from Park Place Lexus of Grapevine. on a preowned used car. I will definitely service all cars and buy my cars from Park Place Lexus of Grapevine. More
My first visit to this dealer was in 2007. I was impressed with the efficiency they run the maintenance/service as well as the friendliness of their staff. I end up buying two new vehicles from thi impressed with the efficiency they run the maintenance/service as well as the friendliness of their staff. I end up buying two new vehicles from this dealer at Grapevine, with the recent purchase just a month ago. (July 2012) Tom Miles has made my recent purchase experience very pleasant and trouble free. He is very polite and patient. Tom kept me posted of the status of my order in a timely manner. I would buy from this dealer again and would highly recommend any potential buyers to ask for Tom Miles. More
We have dealt with Park Place Lexus Grapevine for 11+ years, since our first Lexus purchase in August 2001. Every experience with PPLG has been perfect in every way. The employees are friendly, caring years, since our first Lexus purchase in August 2001. Every experience with PPLG has been perfect in every way. The employees are friendly, caring and professional. The location is always clean with a very relaxing environment. The service dept is great, from the acutal service down to the employees in the department. I can't tell you enough how happy we are to be in the PPLG family. This location is awesome...always a pleasure to do business with such a great group! Dan & Cindi Boggus More