Park Place Lexus Grapevine

I had a great experience at Grapevine Park Place - I was in and out quickly and got the deal/car that I wanted! I will always come back to this dealership! in and out quickly and got the deal/car that I wanted! I will always come back to this dealership! More

Josh Patel is an excellent representative. He continues to strive to provide great customer service to all his clients. He is very informational and detail oriented. He is also very knowledgeable the diffe to strive to provide great customer service to all his clients. He is very informational and detail oriented. He is also very knowledgeable the different models and the features. I really enjoyed that he spent 1 hour with my husband and I when we picked up the car to go through the different features that are available to me. He even introduced me to a service advisor. He really goes above and beyond when helping out his clients. He also follows up with me to ensure that I am happy with my new car purchase. I would definitely recommend him to future Lexus buyers. Thank you Josh!! More

This was our second Lexus leased from Park Place Grapevine and Vincent Adams was our sales associate both times. He makes the process very comfortable and easy; unlike other Lexus dealerships in th Grapevine and Vincent Adams was our sales associate both times. He makes the process very comfortable and easy; unlike other Lexus dealerships in the DFW metroplex. We will be back to Park Place Grapevine and Vincent Adams when the time arrives. More

I have purchase 5 cars from John Shock and it is always a pleasure dealing with John. The quality of the entire Park Place dealership is the very best. I trust John as he is always up front and honest when pleasure dealing with John. The quality of the entire Park Place dealership is the very best. I trust John as he is always up front and honest when dealing with my cars. Most of all john is fair when something is not correct and I have confidence in knowing John and Park PLace will take care of the problem. Let me site one example. I purchased a car for my 16 year old son from John Shock and Park Place. When my son received his car he drove it for 1 day and there was a problem with the car, so my son stopped the car where he was driving and called me. I called john and within an hour there was a tow truck picking my sons car up and back to Park Place and fixed the very next day, amazing service. By the way that was at 7pm a night not during normal business hours. That type of service is superior and this is why I always buy from John Shock and Park PLace Lexus the VERY BEST. Thanks John!! More

The customer experience was above my expectations. All of my questions were answered prior to me asking them, and it was a comfortable non pressured experience. I was not lead to multiple offices to close on my questions were answered prior to me asking them, and it was a comfortable non pressured experience. I was not lead to multiple offices to close on the deal, and met some of the key associates related to my future needs for my vehicle. I recommend Ezell Williams for the sales person for the quarter. He's courteous, very personable, knowledgeable, and ensured everything was in order prior to me driving my new vehicle off the sales lot. More

A much more pleasant experience than we expeted it to be. everyone at the dealship made us feel welcomed and our business was sincerely Appreciated. be. everyone at the dealship made us feel welcomed and our business was sincerely Appreciated. More

The guys at Park Place really know how to take some of the pressure off in buying a new car. Ned is great to work with and has a no hassle approach. They sell a great product and have a great way of doi the pressure off in buying a new car. Ned is great to work with and has a no hassle approach. They sell a great product and have a great way of doing it. I highly reccommend both Ned and Park Place to anyone! More

I was looking for Lexus Rx 350 for my wife. I started out at Sewell Lexus at Fort Worth and the manager would not agree the price I wanted. I then went to Park Place Lexus at Grapevine. Molly and Ned were ve at Sewell Lexus at Fort Worth and the manager would not agree the price I wanted. I then went to Park Place Lexus at Grapevine. Molly and Ned were very friendly and helpful. Molly tried her best to get the price I wanted and Ned spent quite some time with me explaining all the functions in the car. Everyone in this dealership was friendly and trying to help you. I am sure its great service will earn more and more business and customers. More

Vincent made this the best and easiest car buying experisnce I've ever had. The entire staff makes everything easy and painless and are complete professionslas. We'll be back for our next purchase. experisnce I've ever had. The entire staff makes everything easy and painless and are complete professionslas. We'll be back for our next purchase. Thanks for everything! More

Park Place Lexus team was so friendly to work with from the beginning. They took care of our needs in terms of the car and also pricing and were very professional to work with. the beginning. They took care of our needs in terms of the car and also pricing and were very professional to work with. More