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Park Place Lexus Grapevine

Grapevine, TX

4.8
2,341 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,341 reviews

March 26, 2021

Purchased 2 Lexi (plural of Lexus?) with a great experience with friendly and professional assistance from a great salesperson. Danny Cantu. These are our 4th Lexi purchased from Park Place which i More

by garway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Cantu
Mar 29, 2021 -

Park Place Lexus Grapevine responded

garway, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

March 22, 2021

Had a pleasant experience with Sean while purchasing my brand new Lexus RX 350 f sport. So far my experience at the Grapevine Park Place has been good so far. More

by rae_momma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
Mar 25, 2021 -

Park Place Lexus Grapevine responded

:-) Wow! Thank you for rating us so many stars!

March 21, 2021

Gave a good walkthrough of the car and was quick in response. We came all the way from Austin to buy this car. We had only seen the car in picture and it matched the same. More

by Hvontivillu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
Mar 22, 2021 -

Park Place Lexus Grapevine responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

March 18, 2021

Quick, worked with one person, experienced, friendly. I felt like family, comfortable, no surprises, Sean took his time, happy he was our salesman. He cared. More

by RSRHO336
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
Mar 20, 2021 -

Park Place Lexus Grapevine responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

March 18, 2021

Fernando was very attentive and meet our needs accordingly. He was exceptional at delivering top notch customer service and I would highly recommend him to my friends and family for any future ca More

by MMorales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz-Marquez
Mar 20, 2021 -

Park Place Lexus Grapevine responded

:-) Wow! Thank you for rating us so many stars!

March 18, 2021

Park place is great! It’s a beautiful location with all the perks. The salespersons that assisted me were knowledgeable, courteous and and very helpful More

by Jacqueline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Puricelli, Ash Afrouzi, Fernando Diaz-Marquez
Mar 20, 2021 -

Park Place Lexus Grapevine responded

Jacqueline, thank you again for taking the time to let us know how we did!

March 18, 2021

It was time to trade-in my Lexus ES300H for an RX450h. Love it! Fernando made the whole process smooth! We were very comfortable working with him and appreciate his expediency. Thanks Fernando! More

by Juliana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz-Marquez
Mar 19, 2021 -

Park Place Lexus Grapevine responded

Hi, thank you for taking the time to rate us! You really made our day today.

March 15, 2021

Where do I even start? From the first time I contacted Brian until the very end he never left my side. As soon as “the car” showed up he got the process going. When I arrived, the car was already pulled u More

by ASHLEE.WILBURN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
Mar 16, 2021 -

Park Place Lexus Grapevine responded

ASHLEE.WILBURN, thank you for taking the time to leave us this positive review! Have a wonderful day!

March 14, 2021

Brian is the absolute best! I have bought a lot of cars over the years and wish I had Brian back then. He is so personable, knowledgeable and helpful. He spent a lot of time talking with me to find out exa More

by sharonlongman713
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
Mar 15, 2021 -

Park Place Lexus Grapevine responded

Hi, thank you for taking the time to rate us! You really made our day today.

March 13, 2021

I’ve had the best experience from my initial call, entry personnel, to the drive off with my new Lexus! All completed in just a few hours! Silas was impeccable with his knowledge of Lexus products to assuri More

by arliapolley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silas Tarus
Mar 15, 2021 -

Park Place Lexus Grapevine responded

arliapolley, thanks so much for rating us so high! Be safe on the road!

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