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Park Place Lexus Grapevine

Grapevine, TX

4.8
2,455 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,455 reviews

March 27, 2026

Honest, straight shooting. I love the one touch end to end process of only dealing with ONE person, end to end. Ash Afrouzi is the BEST! More

by Fulfordtexas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ash Afrouzi
Mar 30, 2026 -

Park Place Lexus Grapevine responded

Thank you! We hope to be of service to you again!

March 27, 2026

Taylor and Park Place provided excellent service. Thank you so much for continueing excellent service More

by cthuyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Robinson
Mar 29, 2026 -

Park Place Lexus Grapevine responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

March 27, 2026

Great service man Fred was very polite help us every issue we had next time we come in for our 20,000 Oil change he’ll have a car waiting thanks again More

by Watoolman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talan
Mar 29, 2026 -

Park Place Lexus Grapevine responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

March 23, 2026

Salesman Mike Moore and Riccio we absolutely fantastic in assisting me with trading in my wife’s Acura and getting her the RX 350 that she wanted!! I can’t thank them enough!! More

by Khill34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riccio , Michael Moore
Mar 26, 2026 -

Park Place Lexus Grapevine responded

Thank you again for taking the time to let us know how we did!

March 22, 2026

Easy online experience. Working back and forth with each other was perfect and no hassle at all. No spending an entire day at the dealer More

by bighousefb1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riccio Bravo, Fernando Diaz-Marquez
Mar 25, 2026 -

Park Place Lexus Grapevine responded

bighousefb1, we really appreciate this positive review! Thanks so much!

March 21, 2026

Great customer service. Always greeted promptly. Juliano took care of the service, filing a claim and had me back on the road as quickly as possible. The waiting area i More

by judykayferg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Gustafsson
Mar 23, 2026 -

Park Place Lexus Grapevine responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

March 14, 2026

Good customer service. Very accommodating. Good at explaining options on the service your there for. More

by Deneshat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Nicholson
Mar 18, 2026 -

Park Place Lexus Grapevine responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

March 09, 2026

Phenomenal culture that this dealership presents should be the standard at every car dealership. I was buying a lower priced used vehicle and was treated just like I was purchasing a brand new 100k car!!! More

by Rhaydin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliot McCray
Mar 18, 2026 -

Park Place Lexus Grapevine responded

Hi, we are delighted to see this rating! Have a great day!

March 06, 2026

Always greeted friendly and prompt. Waiting area is clean offers free WiFi and comfortable seating areas while you wait. More

by barbara badie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 18, 2026 -

Park Place Lexus Grapevine responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

March 05, 2026

They hire good people. Joe Ramirez was excellent. From start to finish he was efficient, personable, and sincere. More

by jl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ramirez
Mar 18, 2026 -

Park Place Lexus Grapevine responded

We really appreciate this positive review! Thanks so much!