
Park Place Lexus Grapevine
Grapevine, TX
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The sales process and service delivery have always been outstanding at this dealership. All associates are professional, courteous, and service oriented. The facilities provided for customers is also out outstanding at this dealership. All associates are professional, courteous, and service oriented. The facilities provided for customers is also outstanding: Clean, comfortable, and accomodating. This is my fourth Lexus leased at this dealership, and they have never let me down. More
Excellent experience. Went in to see Tom Miles at 11am to have old vehicle evaluated for trade-in, and was driving away in new vehicle by mid-afternoon. Tom made it simple, and had the financing done quickl have old vehicle evaluated for trade-in, and was driving away in new vehicle by mid-afternoon. Tom made it simple, and had the financing done quickly. Will highly recommend Park Place Lexus and Tom Miles. More
We had previously purchased two cars from Clay so when it was time to buy, we called him first. As before, he was easy to work with, gave us great service and we paid a fair price. was time to buy, we called him first. As before, he was easy to work with, gave us great service and we paid a fair price. More
I have purchased 1 lexus and leased 3 lexus. One from Park Place Plano and three from Park Place Grapevine. We leased a RX for my wife from John Schock. He made us very comfortable with the entire proc Park Place Plano and three from Park Place Grapevine. We leased a RX for my wife from John Schock. He made us very comfortable with the entire process which included a trade in. He continued to keep contact with us and helped with a couple service issues. Because of his professionalism and integrity he earned our trust to do two more leases with John. Each purchase was handled with great professionalism and follow up. I have purchased many vehicles from many dealers around the country and many of those experiences were painful due to a weak sales person and a dealer that didn't want to deal in a fair and pleasant manner. That wasn't the case with Park Place Grapevine and John Schock was the best I've ever worked with in my 50 years of car buying. I commend him and Park Place for the good work. More
I'd highly appreciate Brandon's professional mindset and kindness - my experience was awesome. He should be one of best assets in Park Place Lexus. kindness - my experience was awesome. He should be one of best assets in Park Place Lexus. More
I hate the process of going to a dealership to shop for a car. This is our 3rd Lexus we have leased with Park Place and our 2nd car we have leased using John Schock as our sales consultant. That should say car. This is our 3rd Lexus we have leased with Park Place and our 2nd car we have leased using John Schock as our sales consultant. That should say it all! More
I brought my used RX350 into the Lexus Park Place dealership for a 95,000 mile service and enquired with Butch Shank regarding the trade in value - I was just curious. :) He immediately hooked me u dealership for a 95,000 mile service and enquired with Butch Shank regarding the trade in value - I was just curious. :) He immediately hooked me up with John Schock. John was great. He worked with me on identifying which vehicle I wanted and then when it came time to negotiate on the cost - I gave him the figure I wanted and he made the numbers work. The no pressure environment was fantastic. And of course, nothing beats the Park Place commitment to client service and satisfaction. I have always brought my Lexus vehicles to Park Place but now they have definitely made me a customer for life. More
We really apreciate the attitude of Ming Yang. He is very friendly,knoeledgable. I don't remember the financer's name he was nice too. I like grapewine dealer better than plano. friendly,knoeledgable. I don't remember the financer's name he was nice too. I like grapewine dealer better than plano. More
Park Place Lexus is top notch! Their customer service and attention to customers makes me happy to do businss with them. I would highly recommend them. and attention to customers makes me happy to do businss with them. I would highly recommend them. More