Park Place Lexus Grapevine

Molly is AMAZING!! She arranged for me to trade in my car for a new lease and it was like Christmas! Thank goodness she called me. With my new lease, I save $50/month from my previous payment. Plus, I g car for a new lease and it was like Christmas! Thank goodness she called me. With my new lease, I save $50/month from my previous payment. Plus, I got the first month's payment free, the free one year subscription to Destion Assist resulted in a $500 credit for my previous 2 year purchase I did on my old car. Then, I received a folder FULL of coupons for wine, meals, flowers, all sorts of freebies around town. The best part is that Molly got me in and out in less than an hour. She is alot of fun to work with. Very honest and accommodating. If you don't work with Park Place Grapevine and Molly, you are missing out. More

Mr. Schock was attentive, and he had our trust very early in the sales presentation. We never felt pressured. Although we had not met him before, a rapport was established. He obviously knew his product a in the sales presentation. We never felt pressured. Although we had not met him before, a rapport was established. He obviously knew his product and was enthusiastic about it and about the dealership. Our purchase of the auto was a pleasant, first class experience. More

Yes, I would definitely recommend this dealership and my sales consultant. This is the third vehicle that I have purchased from Pat and I feel that I'm dealing with family now. Each experience has been hi sales consultant. This is the third vehicle that I have purchased from Pat and I feel that I'm dealing with family now. Each experience has been highly professional, efficient and very respectful of my time. More

Casey is so professional and takes great pride in his job. We have had the pleasure of working with Casey on multiple new and used auto purchases. Our plan is to be a repeat customer for life. job. We have had the pleasure of working with Casey on multiple new and used auto purchases. Our plan is to be a repeat customer for life. More

This was our fourth Lexus and our first purchase in Texas after moving from Florida earlier this year. The team at Park Place far exceeded any service we have received at any Lexus or Mercedes Dealership. after moving from Florida earlier this year. The team at Park Place far exceeded any service we have received at any Lexus or Mercedes Dealership. The personalization and kindness is what sets them apart from the competition. David our sales representative was personable, knowledgeable, trusting and most importantly did not provide any pressure or make the experience awkward at any moment. His follow since our purchase has been consistent an continues to exceed our expectations. More

This is my third Lexus purchase at this dealership. I had two Lexus' in a row, and then went to a Porsche Cayenne, which I kept only one year because the Lexus RX350 was a much better drive, and the deal had two Lexus' in a row, and then went to a Porsche Cayenne, which I kept only one year because the Lexus RX350 was a much better drive, and the dealership is a much better place to hang out while waiting for service. My sales and technical delivery personnel were excellent, and I would not hesitate to recommend the dealership and/or the personnel at this location. More

Molly and Ned were exceptional! I walked in without an appointment having exchanged emails. Molly was very gracious and explained she had another customer who had an appointment. She introduced me to Ne appointment having exchanged emails. Molly was very gracious and explained she had another customer who had an appointment. She introduced me to Ned and the two of them helped me. I wanted a particular color and set of options, Ned did the research and found the car. He had it brought over and cleaned up so I was ale to take it home that day. He also helped to find me financing that was less than I had planned through my credit union. Both were wonderful, I didn't feel like a customer, I felt like they really wanted to get to know me and help. It was a very personable experience. I am glad to be joining the Park Place family! I told Molly, she and Ned did a great job, not just exceeding expectations, but delighting the customer! More

I used Park Place Lexus of Grapevine for the first time when I was surveying cars to replace an Infiniti that was totaled by hail in April. My experience was very positive, from the initial test drive thr when I was surveying cars to replace an Infiniti that was totaled by hail in April. My experience was very positive, from the initial test drive through the final purchase. I worked with Molly Wee through the whole process, and she was able to locate and reserve the exact Lexus I was interested in. The dealership has a very nice high end client waiting area, but I never really needed to even use that since the service was so quick and responsive. More

We came into the Lexus dealership to "look" at the 2013 GS350 in February. We weren't intending to buy anything yet, but Reuben McPherson's excellent help, and his knowledge about this awesome ca the 2013 GS350 in February. We weren't intending to buy anything yet, but Reuben McPherson's excellent help, and his knowledge about this awesome car helped us decide right then to buy it. He introduced us to the sales manager and others while making us feel right at home at your dealership. Thanks to Reuben for his truly excellent customer service. More

My original purchase experience of my used lx430 was a very positive expierence. Terry Hough was a pleasure to work with and I would highly recommend that any prospective purchaser talk to him. I am now very positive expierence. Terry Hough was a pleasure to work with and I would highly recommend that any prospective purchaser talk to him. I am now having a major service done on the car and the service department has been very communicative, courteous, and willing to "work with me". More