Park Place Lexus Grapevine

Nick was very professional, enjoyed working with him I would certainly work with him again, answered all of our questions and worked hard to fine the vehicle that we told him we were interested in buying. would certainly work with him again, answered all of our questions and worked hard to fine the vehicle that we told him we were interested in buying. More

My experience in purchasing a 2013 ES350 was made more positive by the fact that I had shopped several other dealers before coming to Park Place in Grapevine. The comparison was dramatic! Josh Patel was positive by the fact that I had shopped several other dealers before coming to Park Place in Grapevine. The comparison was dramatic! Josh Patel was knowledgeable and thorough but was patient with my many questions. From start to finish every person with whom I had contact at the dealership was professional, courteous and helpful. I should also add that I had reason to use the Service Department on two occasions and have been equally impressed with the professionalism shown there. The Service Mangager I have worked with is Travis Tittle and he has been responsive and helpful in every way. My overall impression of Park Place and the people there with whom I have worked is very high. We feel that our decision to purchase the ES350 from Park Place in Grapevine was a good one and we are loving the car as well! More

By far, the best car buying experience I've ever had. Everyone at the dealership was friendly, and very professional. If I don't buy my next used car here, then I'll be buying a new Lexus here without a Everyone at the dealership was friendly, and very professional. If I don't buy my next used car here, then I'll be buying a new Lexus here without a doubt. More

This car purchase was the fourth Lexus purchase but the first with Park Place Lexus. The process could not have gone better; from discussion of ES350 features to pricing to paperwork to delivery - all ha first with Park Place Lexus. The process could not have gone better; from discussion of ES350 features to pricing to paperwork to delivery - all handled in a very professional manner befitting a truely incredible car line. December is the busy time of year for a Lexus dealership but David Garlitz took the time at delivery to lead me through the various aspects of the ES350 in order that I could utilize my car to the fullest extent. The cars have really changed since I purchased my 2004. More

Molly answered every question I had and made the shopping/purchasing process very easy for me. Her honest opinions and facts gained my trust and loyalty as a customer. I will absolutely recommend he shopping/purchasing process very easy for me. Her honest opinions and facts gained my trust and loyalty as a customer. I will absolutely recommend her to my friends/family. More

Park Place, Tom Miles and Gary Venner made purchasing a vehicle easy and actually fun. I won't go anywhere else for any future vehicle purchases and I have and will continue to recommend Park Place as I kn vehicle easy and actually fun. I won't go anywhere else for any future vehicle purchases and I have and will continue to recommend Park Place as I know they put their customers first. Terre More

Nick was fantastic - showing us multiple options and helping us to find a great deal on our ES350. We walked out feeling like we'd just made one of the smartest purchases. It was about as painless as a helping us to find a great deal on our ES350. We walked out feeling like we'd just made one of the smartest purchases. It was about as painless as a major purchase can be! More

Casey did a great job of presenting the available cars, describing the features, and concluding the sale. Jeff handled the financing aspects efficiently and quickly, including a followup action. I have n describing the features, and concluding the sale. Jeff handled the financing aspects efficiently and quickly, including a followup action. I have nothing but praise for Park Place Lexus--by far the best dealership I have experienced. I also have service experience for another Lexus vehicle and that service is excellent; Dalton Elam is my service representative. More

Park Place Lexus was so customer service oriented and I appreciated that so much; especially in a time when it seems that the concept of customer service has fallen by the wayside. Both Molly and Raymond appreciated that so much; especially in a time when it seems that the concept of customer service has fallen by the wayside. Both Molly and Raymond went out of their way to make sure I had the most positive buying experience and that I went away happy and I was so happy. I love my RX 350 and I would recommend that car and Park Place to anyone. I would say they need to remain customer service focused and that will ensure repeat customers. More

Park Place Grapevine is a great dealership to work with. Molly Wee is outstanding as we have purchased two vehicles from her directly and our 1st Lexus from another sales member that has moved to another st Molly Wee is outstanding as we have purchased two vehicles from her directly and our 1st Lexus from another sales member that has moved to another state. Molly is excellent in regards to our needs and is always proactive to new opportunities that she sees fit for us and Park Place. She is genuinely a true asset to the Park Place Family and we look forward to many more years to come. More