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Park Place Lexus Grapevine

Grapevine, TX

4.8
2,341 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,341 reviews

May 04, 2021

My first interaction with this dealership is with Sean during the purchase of my new car. He is an excellent salesman; very knowledgeable; professional; thorough and easy to work with. He gets an A++ More

by atlast2dw
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
May 05, 2021 -

Park Place Lexus Grapevine responded

This is amazing to hear! Please be sure to let us know if you have any questions or concern that we can addressed. We happened to notice your neutral rating and would look to step in to make sure that your experience is 5-stars moving forward. Thank you.

May 04, 2021

This is our 3rd purchase with Park Place Lexus, and I look forward to our next one. We had a deal in mind, and were pleasantly surprised to see Brian, John, and the team step in to make that a reality. T More

by nmackaron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Safianow, John Smith
May 05, 2021 -

Park Place Lexus Grapevine responded

Hi nmackaron, thanks so much for rating us so high! Be safe on the road!

May 04, 2021

Sean was an awesome Sales Representative. Very informative and patient. He helped us with purchasing and making sure we didn’t have any questions. Very detail oriented. We are very appreciative fo More

by Treka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
May 05, 2021 -

Park Place Lexus Grapevine responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

May 04, 2021

I have know Brian Safianow for many years and trust him completely to help me make the best decision in my purchase or lease of a vehicle. Recently I decided, after reviewing my current circumstances, tha More

by Lynn17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
May 05, 2021 -

Park Place Lexus Grapevine responded

Lynn17, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

May 03, 2021

Beautiful showroom. Everyone was very friendly and welcoming. I liked that I could preview cars on-line. Brian Safianow was a pleasure to work with. I felt comfortable and there was absolutely no pres More

by Caroline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Safianow, Charles Owen
May 04, 2021 -

Park Place Lexus Grapevine responded

Caroline, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

May 03, 2021

Well, this dealer is very nice and clean, but the most important think is the people, they are very friendly specially our sales person ( BRIAN SAFIANOW ) More

by Fred Ortega
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
May 04, 2021 -

Park Place Lexus Grapevine responded

Fred Ortega, thanks so much for rating us so high! Be safe on the road!

April 28, 2021

The customer service at Park Place is top notch. We were well taken care of from the time we walked in the door through the whole process of purchasing. They have even gone out of their way after taking the More

by DERECKFM1982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
Apr 29, 2021 -

Park Place Lexus Grapevine responded

We really appreciate this positive review! Thanks so much!

April 27, 2021

GIRRRRL!!!!! Thank you thank you for this!!!! You know I was coming back after I saw this last year and you made it happen today 😍😍😍😍 U ARE AMAZING ! Forever thankful More

by Tiffanylopez57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Artiles
Apr 28, 2021 -

Park Place Lexus Grapevine responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

April 26, 2021

Sean was a pleasure to work with. This was my first Lexus vehicle, and because of him, it won’t be my last. I am so happy with my purchase! More

by diem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
Apr 28, 2021 -

Park Place Lexus Grapevine responded

diem, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

April 23, 2021

Silas was amazing! This was the easiest and smoothest car buying experience I have ever had. He is so nice and knowledgeable. I would have given him 10 stars. More

by harrington3400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silas Tarus
Apr 26, 2021 -

Park Place Lexus Grapevine responded

Hello harrington3400, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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