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Park Place Lexus Grapevine

Grapevine, TX

4.8
2,341 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,341 reviews

May 26, 2021

My parents were looking for a new SUV, and much to my dismay being a Cadillac fan, they wanted a Lexus or BMW. We stopped by Park Place Lexus in Grapevine to look and met with Silas Tarus. He was the m More

by bopho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silas Tarus
May 26, 2021

Amy was wonderful! She took the time to find the exact car we were looking for and took great car of us. We will recommend her to anyone looking to buy a new Lexus! More

by Gavin.pillow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Velasquez, Amy Fink
May 26, 2021

We were referred to Mark by a friend and he was great to work with for the purchase of my first Lexus! Service was top-notch and the atmosphere of the dealership was welcoming. It was such a good experience More

by cappycsnider
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
May 28, 2021 -

Park Place Lexus Grapevine responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

May 26, 2021

The Lexus I purchased from Park Place Lexus was my first new car in 12 years so all the new tech was overwhelming! Gage literally sat in my car with me for over an hour and walked me through everything. He More

by cappycsnider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gage
May 24, 2021

Amy is beyond exceptional! She was a stranger when this process started, at the end she will forever be who we go to with all vehicle purchases. She's trustworthy, responsive, and hard working. I'll be rec More

by mrubalcada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Fink
May 26, 2021 -

Park Place Lexus Grapevine responded

Thank you again for taking the time to let us know how we did!

May 24, 2021

Amy was wonderful! She made the process go so smooth and was in constant contact to make sure I was informed of everything! Highly recommend! More

by Macystrehlow23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Fink
May 26, 2021 -

Park Place Lexus Grapevine responded

Hi, thanks so much for rating us so high! Be safe on the road!

May 22, 2021

Sean is an excellent salesman. He drove to thier sister dealership to pick up the car I wanted had all the paperwork ready and worked with me on my pricing before taking one step into the dealership. Made More

by HUSSAINJAMAL7
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
May 25, 2021 -

Park Place Lexus Grapevine responded

Hi, thank you for your review! Happy motoring!

May 21, 2021

I traded in my vehicle for the first time and Sean was very friendly, helpful and knowledgeable throughout the whole transaction. This is my second time coming to the Grapevine location. I drive thirty mi More

by MENDEZ_DANICA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
May 25, 2021 -

Park Place Lexus Grapevine responded

Hi, thank you for taking the time to rate us! You really made our day today.

May 21, 2021

Amy was a pleasure to work with. We communicated via email and scheduled a time for me to come look at my new car. She made this buying experience one of the best and easiest times I have ever had buyin More

by jshayes_42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Fink
May 25, 2021 -

Park Place Lexus Grapevine responded

Thanks for the great rating! We are always happy to help!

May 15, 2021

Great customer service from Fernando. Enjoying my new 2021 Lexus IS 350 F sport edition. Definitely worth coming here for their quick and excellent service. More

by Devin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz-Marquez
May 17, 2021 -

Park Place Lexus Grapevine responded

Devin, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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