Park Place Lexus Grapevine

Great, very knowledgeable, courteous, helpful, nice, professional, joyful straight forward, nothing hidden, business oriented, honest. professional, joyful straight forward, nothing hidden, business oriented, honest. More

Park Place Lexus helped us find just the vehicle that we wanted! Everyone was courteous and attentive, willing to answer any questions that we had. Our SUV was ready much sooner than they estimated and was wanted! Everyone was courteous and attentive, willing to answer any questions that we had. Our SUV was ready much sooner than they estimated and was immaculate at pickup. Our sales experience manager, Brian Safianow, was personable, knowledgeable, and made purchasing our vehicle a pleasant experience. More

One of the best car buying experiences I’ve have ever had. Would recommend them to anyone. had. Would recommend them to anyone. More

We had an exceptional experience at Park Place Lexus Grapevine! We had been to several dealerships earlier that day and hadn’t found what we were looking for. We met with Amy Fink Velasquez and she took Grapevine! We had been to several dealerships earlier that day and hadn’t found what we were looking for. We met with Amy Fink Velasquez and she took wonderful care of us. She’s easy going, soft spoken and approachable, so knowledgeable about the Lexus brand, transparent and ethical. She genuinely cared about finding the ideal vehicle for our needs (and dreams). Many high-end dealerships are stuffy and stuck up, don’t listen and try to upsell their clients….but not Park Place Lexus Grapevine. It is pristine without being pretentious; exclusive while also being inclusive; luxurious and lavish, yet down to earth. The staff is patient, helpful and they’re always smiling. :) This was definitely a five star experience! More

Very nice with refreshments for customers and a TV to watch if you need to wait. watch if you need to wait. More

Ash and Terry were great to us. Got a great looking ES 300 h. Wrenda and I can’t believe how great the Lexus is. Our first Lexus and not much more than the Toyota we were looking Got a great looking ES 300 h. Wrenda and I can’t believe how great the Lexus is. Our first Lexus and not much more than the Toyota we were looking at. Even visited with Charles Owen General Manager. I saw him cleaning up the Men’s bathroom and said he wanted it nice for their customers. It was a great experience just like Jerry Reynolds always says thank you Steve Freeman. More

We had a fabulous experience buying our Lexus at Park Place Grapevine. Everything was smooth and hassle-freee. Place Grapevine. Everything was smooth and hassle-freee. More

Professional, timely and accurate answers. Ash, my salesperson had the car ready and patiently met my needs. Ash, my salesperson had the car ready and patiently met my needs. More

Mike Moore was very professional,knowledgeable and friendly. We had a great experience! We are very happy with the price and quality of our preowned Cadillac. He worked in an exceptional extended warr friendly. We had a great experience! We are very happy with the price and quality of our preowned Cadillac. He worked in an exceptional extended warranty that was very important to us. More

My wife and I went in to Park Place Lexus looking for a new car for her we spoke with Courtney in which she was very friendly at first. Then I started to see her attitude change when I pointed out that the new car for her we spoke with Courtney in which she was very friendly at first. Then I started to see her attitude change when I pointed out that the Lincoln dealer next door was giving us $2000.00 on our trade in and she was giving us $200.00 and that the interest rate was 3.49 % at Lincoln and 6.49% at Lexus we left there and went back to Lincoln to see which dealer would give us the best deal. And Courtney called my wife on her cell phone and I answered instead and then she wanted us back to make us a deal and I told her I was just there for her deal. Courtney couldn't tell me what deal unless I was there and then her attitude changed and Courtney said she is not going to compete with Lincoln as if she was sitting on a island. I hung up . What Courtney doesn't understand is she is in competition with Lincoln, BMW,Cadillac, all those dealers next door to Lexus. Maybe one day she will understand she isn't that special. More