Park Place Lexus Grapevine

EZ is awesome! Best salesman ever! Love my RX350h, my second Lexus! Only car brand to buy! Best salesman ever! Love my RX350h, my second Lexus! Only car brand to buy! More

Awful experience. Racist salespeople. I was told my car was on special order. Then, before it arrived, I was told my credit app had expired. I reapplied and then was t Racist salespeople. I was told my car was on special order. Then, before it arrived, I was told my credit app had expired. I reapplied and then was told I was no longer approved. Kept being promised that they would work with me to make it right, but they never did… More

Jessica Martinez was the consummate professional throughout our experience. We had located the vehicle online and sent friends to drive it for us because we are a few hours away. She happily hosted throughout our experience. We had located the vehicle online and sent friends to drive it for us because we are a few hours away. She happily hosted them and upon hearing their trusted and reliable feedback we initiated the purchase online. We then traveled to the dealership the next afternoon where Jessica had the vehicle ready and the few wet signatures needed were signed and we were on our way back home. The dealership was a marvelous experience and Jessica couldn’t have been better to work with. We are already planning to another possible purchase! More

The service was excellent and friendly. Sales Rep did an excellent job at explaining everything Sales Rep did an excellent job at explaining everything More

Amy Velasquez was great! She was in constant communication over several months to find me the exact GX I was looking for! She made the entire process super easy. She was in constant communication over several months to find me the exact GX I was looking for! She made the entire process super easy. More

Park Place Grapevine made our car buying experience so easy! We were in and out in just a couple of hours! Fernando was our salesman and he was very professional and accommodating! Would definitely recomm easy! We were in and out in just a couple of hours! Fernando was our salesman and he was very professional and accommodating! Would definitely recommend him! More

Great to work with Ash. on purchase of a new car. Staff was very helpfull. on purchase of a new car. Staff was very helpfull. More

Terry Song was absolutely phenomenal to work with. He was very accommodating with his schedule and when it was time to do the deal he was extremely patient with my questions as we went through the pro He was very accommodating with his schedule and when it was time to do the deal he was extremely patient with my questions as we went through the process. I would definitely recommend Terry to family and friends interested in a Lexus. More

Best service in the industry . Professional staff and the dealership is clean , classy and friendly/ Professional staff and the dealership is clean , classy and friendly/ More

McKenzie Goodman took care of us during our visit. She was very knowledgeable, thorough and accommodating to our needs. Was very patient with two “old” people and answered all our questions. She made She was very knowledgeable, thorough and accommodating to our needs. Was very patient with two “old” people and answered all our questions. She made the experience enjoyable and we ended up reserving a vehicle for next month delivery. The color we wanted was not on the premises. We have already recommended her to a friend interested in buying a Lexus. More