
Park Place Lexus Grapevine
Grapevine, TX
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Nice people. No pushing. Gives time to think and respects time of others. Recommend this for good overall experience No pushing. Gives time to think and respects time of others. Recommend this for good overall experience More
Everyone at the dealership was extremely friendly and welcoming. My family and I had the pleasure of working with Courtney, and she was absolutely wonderful. She was kind, patient, and made the entire bu welcoming. My family and I had the pleasure of working with Courtney, and she was absolutely wonderful. She was kind, patient, and made the entire buying experience incredibly easy and stress-free. We truly appreciated her help and would highly recommend her to anyone looking for a smooth car-buying process. More
Shoutout to Rob Herring. Contacted Park Place on Wednesday afternoon. By the early evening, Rob provided and excellent OTD pricing for a Certified 2022 RX350. He provided Contacted Park Place on Wednesday afternoon. By the early evening, Rob provided and excellent OTD pricing for a Certified 2022 RX350. He provided the same pricing for a similar RX that had 2000 additional miles. Thursday, we went to Park Place and the OTD numbers remained unchanged. I did not understand some of the small fees, and Rob got that reduced by $50. The car is beautiful and looks brand new (with 23.5K miles). Traded in our 2015 RX350 (137.4K miles) and Park Place even matched our highest local offer. How many people did we need to talk with at the dealership? One; Rob handled everything. Five Star Service. More
Beautiful dealership. Went to check out a pre owned Lexus and Jessica made the entire process great,even in the rain. Definitely the best car buying experience I ever had. Went to check out a pre owned Lexus and Jessica made the entire process great,even in the rain. Definitely the best car buying experience I ever had. Thank you Jessica! More
We have Lexus’ and have service our cars here but never bought a car here. Always had exceptional service but we actually bought a Range Rover used from the dealership and it was seamless. Derek was such a bought a car here. Always had exceptional service but we actually bought a Range Rover used from the dealership and it was seamless. Derek was such a big help full transparency was what we needed and that was what we got. Thank you so much. You guys have customers for life More
Nathan Henry was a pleasure to do business with. I was an out of state buyer from PA and he alleviated all my worries before flying out and handled all other questions I had once I got there. All in I was an out of state buyer from PA and he alleviated all my worries before flying out and handled all other questions I had once I got there. All in all...I was very pleased with the treatment I received even though I was working through one of his salesmen. More
Just completed my second new car purchase from Lexus Grapevine and the experiences have been second to none. From my sales advisor, Silas Tarus, to the GM, Charles Owens, every detail was handled with t Grapevine and the experiences have been second to none. From my sales advisor, Silas Tarus, to the GM, Charles Owens, every detail was handled with the goal of providing unmatched customer service. I couldn't be happier!! More