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Park Maple City Chrysler Dodge Jeep Ram - Service Center

Hornell, NY

4.6
18 Reviews
Call Service Center (607) 389-9665

18 Reviews of Park Maple City Chrysler Dodge Jeep Ram - Service Center

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December 07, 2024

Very professional and on the ball. I like how they always do a follow up. More

by QUINLANNINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

Excellent! Thank you so much for this review. Love it!

December 07, 2024

Service was exceptional as always! No waiting got my vehicle in as soon as I called. More

by STEPHJ430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's great! We are glad to hear it. Nate and his team have worked hard to streamline the processes and we are so glad it is working. We appreciate you!

December 07, 2024

They were very polite and respectful. John was great in the body shop. After my truck was fixed, I took it back days later. I got yellow road paint up the side of my truck, John took it o More

by TDOBELL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's great to read. Thank you!

December 07, 2024

Poor communication and check engine light is on again when I was told job was done! More

by REV.JIMPATTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Barr
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

Hello, Jim! We are sorry to see this review. We've been doing some digging and we aren't seeing when we did work that would affect your check engine light. Nate Barr, Director of Service and Parts, would love to talk to you to see what's going on. Would you like to give him a call? Please do so. 607-324-1155, Option 1. Hope we hear from you soon. Thanks, Jim!

December 07, 2024

All went quite well. It was nice to have them fit me and I could do some shopping and exercise around the facility. More

by LWPURCHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's awesome! We are happy if people sit in our Service area lounge or if they leave and come back. It's all good! Thanks for leaving the review.

December 07, 2024

Had picked up a nail or screw in my tire and needed it to be plugged. Nate got me in that morning and back on my way to work. Thank-You Nate! More

by STEVENRHON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

Great! We work hard to be available when needed in a pinch. We say our customers are like family, and we mean it!

October 09, 2010

If you own a Dodge that was not bought at this dealership, you won't be able to get work done. They will only work on vehicles you buy from them. And that includes vehicles under warranty. We n More

by LongTimeDodgeOwner
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Dept
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September 26, 2006

I've bought cars through this dealer for 20 years and have been very satisfied with both the salesmanship and service. This is not a hard sell type of shop. They have what they have or they can usually More

by dirlam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
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