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Park Maple City Chrysler Dodge Jeep Ram - Service Center

Hornell, NY

4.7
43 Reviews
Call Service Center (607) 389-9665

43 Reviews of Park Maple City Chrysler Dodge Jeep Ram - Service Center

Sort by
February 01, 2025

Staff is professional and pleasant . Work is done in a very reasonable amount of time. Easy to get an appointment. Great service! More

by SHERRYJAQUES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 30, 2025

Received great service and was informed of any problem that occurred. Very professional and knowledgeable More

by MEANA1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason VanDelinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan McCaneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for giving all those employees five stars! We appreciate that. We are glad you had such a good experience. :)

January 30, 2025

Great Service! They know I need my van back at a certain time to go out on my route, so it's done when I need it. More

by JSPRAGUE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan McCaneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's great. Thanks for sharing! The Service department is really good about getting people back to work on time. We appreciate the review!

January 28, 2025

I had an issue with my truck and they took care of issue right away More

by GAROLLINS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan McCaneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's great! We work hard to get everyone back on the road quickly. Thank you for sharing!

January 28, 2025

I had to get an inspection immediately and I was able to use express lane to get it done quick. It went easy and good! Will come back for renew. Thank you! More

by MICHELLEKK
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you, Michelle! The Express Lane is the way to go in a hurry. Thanks for the high marks!

January 25, 2025

I had a good experience at the dealership last week. The check engine light was on in my car. They cleared so codes and put in a new battery runs great now. Everyone very friendly and helpful. More

by CJMO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't interact with anyone but Nate.
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Jan 27, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's great! We are glad you had a simple fix and enjoyed the experience. Thanks for the high marks!

January 23, 2025

Brian was fabulous & the service was terrific! We drive from out of town & the team did the entire transaction within an hour!! More

by JENELLEKITCHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Murphy
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Jan 23, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

Hello, Jenelle! We love the review! But we can't take credit. We don't have a Brian or a Landon in our Service department. But if they are that good, when you see them next, send them our way! ;) Thanks, Jenelle!

January 23, 2025

When the car was returned to us the hood was not latched correctly. Also plastic shroud wasn’t attached properly More

by JOHNDECRAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan McCaneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thanks, John! We think it is very cool that you still gave us so many stars even though you had a concern. We appreciate that! If you want to speak with Nate about any issues, please call us. Nate is very receptive. 607-324-1155, option 1. Thanks again, John!

January 22, 2025

Great customer service, fri3ndly, knowledgable staff! !! Worth the visit and would highly recommend to everyone!! More

by kristyw0338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's so great, Kristy! Thank you for writing this nice review and for giving our employees so many stars. We appreciate you!

January 20, 2025

Service seems to have took a dip waiting to see if the problem is retified More

by WILLIAMDIDAS64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Hendrick
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for the feedback. We hope Service hasn't taken a dip! Nate's still with us, making sure the techs are working hard and working right, so make please follow up with Nate if you think work was not done correctly. Nate's really good about doing all that he can to make customers happy. We appreciate you!

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