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Park Maple City Chrysler Dodge Jeep Ram

Hornell, NY

4.7
76 Reviews
Call Dealership (607) 389-9665

7543 Airport Rd

Hornell, NY

14843

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76 Reviews of Park Maple City Chrysler Dodge Jeep Ram

December 07, 2024

Poor communication and check engine light is on again when I was told job was done! More

by REV.JIMPATTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Barr
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Dec 10, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

Hello, Jim! We are sorry to see this review. We've been doing some digging and we aren't seeing when we did work that would affect your check engine light. Nate Barr, Director of Service and Parts, would love to talk to you to see what's going on. Would you like to give him a call? Please do so. 607-324-1155, Option 1. Hope we hear from you soon. Thanks, Jim!

December 07, 2024

Very professional and on the ball. I like how they always do a follow up. More

by QUINLANNINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

Excellent! Thank you so much for this review. Love it!

December 07, 2024

Service was exceptional as always! No waiting got my vehicle in as soon as I called. More

by STEPHJ430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
Report | Print
Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's great! We are glad to hear it. Nate and his team have worked hard to streamline the processes and we are so glad it is working. We appreciate you!

December 07, 2024

All went quite well. It was nice to have them fit me and I could do some shopping and exercise around the facility. More

by LWPURCHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr, Eric Dailey, Joe King
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Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's awesome! We are happy if people sit in our Service area lounge or if they leave and come back. It's all good! Thanks for leaving the review.

December 07, 2024

Had picked up a nail or screw in my tire and needed it to be plugged. Nate got me in that morning and back on my way to work. Thank-You Nate! More

by STEVENRHON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
Report | Print
Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

Great! We work hard to be available when needed in a pinch. We say our customers are like family, and we mean it!

December 07, 2024

They were very polite and respectful. John was great in the body shop. After my truck was fixed, I took it back days later. I got yellow road paint up the side of my truck, John took it o More

by TDOBELL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr, Jen Davis
Report | Print
Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's great to read. Thank you!

December 05, 2024

It was great experience! Aaron has taking care of me for years now. Thank you More

by VOSSAS3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Eicher, Alex Lincoln, Taylor Moran
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Dec 06, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you so much for this review! Aaron is great. We're so lucky that he is on our team. We appreciate your loyalty to Aaron and to the dealership.

December 05, 2024

Larry is like family to me! He knows what I want and what I need before I even do!! More

by NADINESHARDLOW204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Gardner, Aaron Eicher, Nate Barr
Report | Print
Dec 06, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

We love this! And we know what you mean; everyone loves Larry. He's so good. Thank you, Nadine.

May 20, 2024

I love this business. I was client when it was Maple City Dodge and I am a client now that it is Park Maple City Chrysler Dodge Jeep Ram. The Sales team is great. There's More

by MegB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry, Nate, Luke, Erin
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Nov 26, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you, Meg! We see this is a duplicate review, so we will just say ... you rock!

April 14, 2014

Good customer service but not able to deal Contact them regarding a vehicle I was interested it. Mileage was a bit high and it was nearly two years old but they want to price it like a vehicle. More

by jaymacgthree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell
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