Park Ford of Mahopac, Inc.. - Service Center

worst service ever!!! Brought my Lincoln in for warranty repair service for three of what I thought would be minor repairs: Sunroof not opening, front parking sensor not wo Brought my Lincoln in for warranty repair service for three of what I thought would be minor repairs: Sunroof not opening, front parking sensor not working and 3rd brake light out. Dropped it off and was told it would be done in time for my vacation which was 1 week away. After numerous lies as to when it would be done, I was given a loaner car for my vacation because they were waiting on parts. Dropped off a Lincoln and was given a Ford Escort. I was also told it would be done, and when I showed up no one was working on the car, it was apart, and the headliner was sitting on top of the seats. 10 days later when the car was picked up, the 3rd brake light was not fixed because I was told I would have to pay for a new back window in order to replace the light! They did manage to fix the sunroof and the front parking sensor. They told my husband the car would be done, and when he went to pick it up it was filthy. They told him to come back the next day or he would have to wait 4 hours for them to clean it. He just took it home and nothing else was said. When I got back from vacation, I looked over the car and noticed that my front windshield looked different! As it turns out, they broke my windshield, and replaced it with an aftermarket windshield without saying a word. They didn't admit to this until after I filed a formal complaint with Lincoln. Lincoln suggested that I find a new dealer. on a final note, I did bring my car back and they detailed it for free, but I now have an aftermarket windshield that does not match any other of my windows with the Lincoln logo. Find another dealer if you need service. Not sure what happened to this dealership but they use to have good service. More

Great service everytime. My wife and I have been using the service department for many years and have never had a problem. I have a 2013 Focus ST and my wife drives a 2006 fo My wife and I have been using the service department for many years and have never had a problem. I have a 2013 Focus ST and my wife drives a 2006 focus. Rob and Chris are the best at what they do. I have been a Ford owner since 1992 and have used 2 other dealerships in Westchester and Park Ford is the best. More

I have been taking all of my cars to Park Ford now for several years (even non Fords). The service department employees are courteous, helpful and kind. I always feel like they are doing the right thing several years (even non Fords). The service department employees are courteous, helpful and kind. I always feel like they are doing the right thing, and not trying to over charge me for work that doesn't need to be done. The service team always walks you through everything in detail and patiently answers all of my questions. I would highly recommend this dealer for service, no matter what type of car you drive. More

I have been dealing with Park Ford for many years because of their honest reliable service and because they make me feel like they are more concerned about the customer than the dollar. They are a great bunc of their honest reliable service and because they make me feel like they are more concerned about the customer than the dollar. They are a great bunch and I highly reccomend them. I Just picked up another new car last month and They took alot of time and effort to make the numbers work for me and make it a great experience as always. More

they leave parts missing off of cars. when getting oil change they give you 5q and charge you for 6 q of oil this happen three times. change they give you 5q and charge you for 6 q of oil this happen three times. More