Park Ford of Mahopac, Inc.. - Service Center

Service dept was excellent to deal with. Even offered me a loaner when my truck was not ready for pick up. Even offered me a loaner when my truck was not ready for pick up. More

I have been dealing with Park Ford since 2009 and I wouldn't think of going anywhere but Park. In 2017 my children surprised me with a leased Lincoln from White Plains (they obviously didn't know about wouldn't think of going anywhere but Park. In 2017 my children surprised me with a leased Lincoln from White Plains (they obviously didn't know about Park Ford) and even though I had concierge service with White Plains, I chose to have regular maintenance with Park. I trust them and have confidence in what they tell me. I have since purchased the Lincoln and continue dealing with Park. If I do purchase another car, there is no doubt I will be calling Bob D'Andrea, whom has been my salesperson since 2009. Respect, professionalism, knowledge of the product and honesty is their hallmark!!!! More

Great Park Ford and I use their service since 2001. Lol good people. There and they know I am Deaf . No communication problem there for me Lol good people. There and they know I am Deaf . No communication problem there for me More

NOT customer oriented. Service result D, at best. Call back took 3+ hours. Overly expensive, poor value Service result D, at best. Call back took 3+ hours. Overly expensive, poor value More

Going to get your car repaired or maintained can at times be an experience. You often wonder if you must go into debt or will drive away pleasantly surprised. What you may really wonder is if the required se be an experience. You often wonder if you must go into debt or will drive away pleasantly surprised. What you may really wonder is if the required service is necessary or not. I have found Park Ford and its staff are always honest and cost of repair market average. What is most important is that the work is done right and you can feel reassured your car or truck will be safe and reliable. More

Clean, friendly, always keeps me notified about the status of my car when its getting serviced. status of my car when its getting serviced. More

Great service department service advisors are professional friendly and keep you informed about your car sales people are incredibly helpful professional friendly and keep you informed about your car sales people are incredibly helpful More

Although I did not purchase my Ford edge here, I have used them for service for 4 years. Service is always a positive experience. The staff is accommodating and very efficient. used them for service for 4 years. Service is always a positive experience. The staff is accommodating and very efficient. More

Justin Plattner's service is OUTSTANDING. We had a highly complex situation with our Platinum Expedition, and Justin followed up proactively as if we were family. At one point, I said, "Ju We had a highly complex situation with our Platinum Expedition, and Justin followed up proactively as if we were family. At one point, I said, "Justin, what are you doing?" He said, "I'm doing my job!" I said, "No, this far exceeds your job, and you're going above and beyond all expectations. He's one of a kind. Park Ford of Mahopac, give this guy a raise. He's incredible. (Melissa and Iain Roberts) More

I've bought 3 cars now at Park and I'll buy a 4th. Very happy I came back to Ford after many years and dissatisfaction with Nissan's. Sales department has been easy to work with and fair. The owner Very happy I came back to Ford after many years and dissatisfaction with Nissan's. Sales department has been easy to work with and fair. The owner Rich is always there and involved. What makes all the difference I've learned, is a good Service department and Park Ford service has been fantastic at every turn, actually feels like friends and family. Not that I've needed more than routine service, because my wife and I have had zero mechanical trouble in 11 years of Fords. More