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Park Ford of Mahopac, Inc.
Mahopac, NY
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I have in the past used other Ford dealerships and service locations. The last two vehicles have been so easy, so friends are the people especial JoeP, Anthony whine came from Rye Ford( my old deale service locations. The last two vehicles have been so easy, so friends are the people especial JoeP, Anthony whine came from Rye Ford( my old dealership) and the Anthony who worked with us with the lease. They even found more rebates that other Ford dealerships could not find. We are very happy with Park Ford and will continue to purchase our cars thru them. More
Personalized Service This was a seemless deal. The personalized and customized attention I received was amazing. I would highly recommend Park Ford. You can tell it’s fami This was a seemless deal. The personalized and customized attention I received was amazing. I would highly recommend Park Ford. You can tell it’s family owned by the way they treated me ... like family. Thank you Nick. And yes I love my truck. More
Pleasure From the very start the whole experience was a pleasure. Mr. Vinny Capone made the whole process very easy. He was very informative and helpful throug From the very start the whole experience was a pleasure. Mr. Vinny Capone made the whole process very easy. He was very informative and helpful throughout. It was a pleasure to purchase our F-150 at Park Ford. Thanks, Denise & Mark Corrigan More
Service and ownership Park Ford genuinely cares about their customers. Richie D’Andrea has made sure that all concerns or problems a customer may have gets resolved. That s Park Ford genuinely cares about their customers. Richie D’Andrea has made sure that all concerns or problems a customer may have gets resolved. That service department is unparalleled, that is why u have remained a customer since 2003 More
worst service ever!!! Brought my Lincoln in for warranty repair service for three of what I thought would be minor repairs: Sunroof not opening, front parking sensor not wo Brought my Lincoln in for warranty repair service for three of what I thought would be minor repairs: Sunroof not opening, front parking sensor not working and 3rd brake light out. Dropped it off and was told it would be done in time for my vacation which was 1 week away. After numerous lies as to when it would be done, I was given a loaner car for my vacation because they were waiting on parts. Dropped off a Lincoln and was given a Ford Escort. I was also told it would be done, and when I showed up no one was working on the car, it was apart, and the headliner was sitting on top of the seats. 10 days later when the car was picked up, the 3rd brake light was not fixed because I was told I would have to pay for a new back window in order to replace the light! They did manage to fix the sunroof and the front parking sensor. They told my husband the car would be done, and when he went to pick it up it was filthy. They told him to come back the next day or he would have to wait 4 hours for them to clean it. He just took it home and nothing else was said. When I got back from vacation, I looked over the car and noticed that my front windshield looked different! As it turns out, they broke my windshield, and replaced it with an aftermarket windshield without saying a word. They didn't admit to this until after I filed a formal complaint with Lincoln. Lincoln suggested that I find a new dealer. on a final note, I did bring my car back and they detailed it for free, but I now have an aftermarket windshield that does not match any other of my windows with the Lincoln logo. Find another dealer if you need service. Not sure what happened to this dealership but they use to have good service. More
My son loves his new Raptor Working with the staff at Park Ford is always a pleasure. Nick, Anthony & Ritchie make the purchasing experience enjoyable and simple. We wouldn't pur Working with the staff at Park Ford is always a pleasure. Nick, Anthony & Ritchie make the purchasing experience enjoyable and simple. We wouldn't purchase from anyone else. More
Great experience dealing with the staff at Park Ford I had a great experience working with Nick D'Andrea. I would highly recommend anyone interested in a new car or truck to go to Park Ford, and ask for I had a great experience working with Nick D'Andrea. I would highly recommend anyone interested in a new car or truck to go to Park Ford, and ask for Nick. He really is a true professional and is attentive to what I was looking for in a truck. This is the second truck that I have purchased at Park Ford. More
Great service everytime. My wife and I have been using the service department for many years and have never had a problem. I have a 2013 Focus ST and my wife drives a 2006 fo My wife and I have been using the service department for many years and have never had a problem. I have a 2013 Focus ST and my wife drives a 2006 focus. Rob and Chris are the best at what they do. I have been a Ford owner since 1992 and have used 2 other dealerships in Westchester and Park Ford is the best. More
Finding a new car on a tight budget and timeframe This is the third Ford I've gotten through Park Ford; and each experience gets better and easier than the one before. As a younger, single woman, wit This is the third Ford I've gotten through Park Ford; and each experience gets better and easier than the one before. As a younger, single woman, with limited automotive knowledge, I don't particularly enjoy purchasing/getting vehicles serviced. However, every interaction I've had with Park Ford has left me feeling assured that there are some caring and honest people out there. In late August I totaled my Ford Focus, and needed to get a new car, on a tight budget, in a very short timeframe. I put an average of about 25,000 miles/year on my car, so I need something that is reliable, gets good gas mileage, handles well in upstate NY snow (I live a few hours north of Park), can haul all of my climbing, kayaking, triathlon, and camping gear, AND comes in a 5 speed; In other words, I put in a very tall order. Nick searched high and low and had identified a 2014 Ford Fiesta for me that met all of my criteria in under a week. The car arrived via transporter later than was expected and Rob worked with the service and detailing crew to work a little later so that I could pick my car up the night I needed it to travel out of town to West Virginia. I picked up the car around 8:15pm, and Nick was waiting for me with a smile. The car was immaculate, and despite the late hour, Nick walked through all of the features of the car with me. I cannot express how much I love this car- it is perfect for me. In the 5 days I've had it, I've driven it through seven states and I absolutely love it. The fact that Park staff went above and beyond to make this happen for me is the icing on the cake. A truly great team. More
Like Family I was helped by Vinny Capone. He made buying my first car very easy and smooth. He was very professional and friendly. He made me feel like I was apar I was helped by Vinny Capone. He made buying my first car very easy and smooth. He was very professional and friendly. He made me feel like I was apart of their ford family. More