Park Ford of Mahopac, Inc.

They are very friendly and helpful. I would recommend them for all your service needs . This is my second truck from them and a very happy them for all your service needs . This is my second truck from them and a very happy More

2/22/21-Do not be fooled by the nice guys routine, took new Ford Explorer ST in for oil change and tire rotation. After 1 1/2 hours told service was done,I had prior curb rash scratches on my front passen new Ford Explorer ST in for oil change and tire rotation. After 1 1/2 hours told service was done,I had prior curb rash scratches on my front passenger rim and found the same rim still in the same location on the vehicle. Spoke with sales manager Anthony Gauldino who went to speak with the service manager whose name i did not get. The sales manager told me he watched the mechanic rotate my tires as I showed him that the same rim was in the same spot. I showed him al the other rims were in excellent condition and the front passenger side was the only one damaged showing that the tires were never removed and rotated. The service manager told me I was lair. I then spoke with the sales manager Gauldino again and he made the mechanic rotate the tires, no apology from the service manager who could have simply said the mechanic forgot to do the tire rotation instead of calling me a liar to my face when the proof was in the evidence that the damaged rim was still in the same spot. Do not trust this dealership, I also while in the waiting area listened as some poor guy with 100,000 miles on his vehicle was being charged over $800 for a set of brake pads, new rotors and a tie rod . the only reason I was using this dealership was because the oil changes were to be of no cost as a new vehicle promotion on a points system. I will not use any Ford dealership again and I will never buy another Ford vehicle again as a result of this incident. More

Everything was done as expected. Very efficient. I would suggest one additional process during COVID... when checking in, take the forehead temperature. I think I was asked the routine questions about trav suggest one additional process during COVID... when checking in, take the forehead temperature. I think I was asked the routine questions about travel outside NY, just don't recall. More

The last time that I visited it was only for an oil change. Within an hour I was done. Never have I ever waited for any amount of time that I didn't expect and I have leased at Park Ford of Mahopac for change. Within an hour I was done. Never have I ever waited for any amount of time that I didn't expect and I have leased at Park Ford of Mahopac for at least "25" years. More

They seemed good in the beginning and then lied to us twice. OEM is not Ford Motor Craft. Breaks by FMC are $38 on Amazon. However, OEM Ford Lincoln ones $79! They did not put in OEM but instead used twice. OEM is not Ford Motor Craft. Breaks by FMC are $38 on Amazon. However, OEM Ford Lincoln ones $79! They did not put in OEM but instead used cheap xxxx Motor Craft. Now my Livery vehicle is covered in break dust and has to be cleaned everyday and in between customers. This is unacceptable. They refused to change it to what was asked and paid for! Horrible experience. I’ll NEVER go back there. More

Very Happy with Park Ford. Bob did a Great Job with information and Finding my Vehicle! The whole staff was a great a Pleasure to do business with them! Highly recommended!! information and Finding my Vehicle! The whole staff was a great a Pleasure to do business with them! Highly recommended!! More

I am completely satisfied with this dealer, both for sales and service. I have owned three fords and never have I had a problem or complaint with the service that I received. sales and service. I have owned three fords and never have I had a problem or complaint with the service that I received. More

Very efficient and friendly staff. Work was done in less than an hour. Waited for the work to be done, Very Covid friendly seats spaced apart. than an hour. Waited for the work to be done, Very Covid friendly seats spaced apart. More

I purchased a CPO '17 Fusion Hybrid. I was completely satisfied with the entire purchase process. I bought the car site-unseen. It was true to the pictures. On day of delivery it was handled very smoo satisfied with the entire purchase process. I bought the car site-unseen. It was true to the pictures. On day of delivery it was handled very smoothly and I was able to be on my way very quickly. Joey the salesperson walked through the major features of the car and even hooked up my phone! More

The service department was awesome. They were Professional and knowledgeable I would recommend Park Ford to anyone who needs service to their vehicle Also recommend them if buying a vehicle Professional and knowledgeable I would recommend Park Ford to anyone who needs service to their vehicle Also recommend them if buying a vehicle More