Park Ave BMW

My BMW experience. Great experience. Marlo was my advisor. Her years in the business and knowledge of BMW was impressive. She answered all my questions and found the exa Great experience. Marlo was my advisor. Her years in the business and knowledge of BMW was impressive. She answered all my questions and found the exact car I wanted. No back and fourth with the managers. Easy process and now a happy customer of Park Ave BMW. More

Body shop repairs Excellent customer service and great work done by Luigi and the whole body shop team! Ralmy kept me up to speed with my progress it was my best experi Excellent customer service and great work done by Luigi and the whole body shop team! Ralmy kept me up to speed with my progress it was my best experience with body repairs after being a driver for over 20 years. More

Expertise, quality and care After seeing the care and pride that this body shop takes in their work, I knew I made the right choice taking my car there. I am very meticulous wit After seeing the care and pride that this body shop takes in their work, I knew I made the right choice taking my car there. I am very meticulous with my car and less than perfect is not acceptable. The body shop made sure everything I wanted was taken care off to perfection. Everything was handled for me from paperwork to the last detail on my car. I am very happy and greatful that everything turned out be 110% better than new. More

Flat Tire I experienced a flat tire on my commute into the city. I was far away from my dealer and Park Avenue graciously accommodated me. Tarik in the servic I experienced a flat tire on my commute into the city. I was far away from my dealer and Park Avenue graciously accommodated me. Tarik in the service department went above and beyond by replacing my tire and getting me back on the road quickly. With such wonderful customer service I will consider switching to Park Avenue for all of my future service needs. More

The best experience buying a car Quick and easy and no stress buying a car every body was nice and helpful will do it over again with no problem thank you. Quick and easy and no stress buying a car every body was nice and helpful will do it over again with no problem thank you. More

Service department (body shop) - excellent work I can't say enough about my wonderful recent experience with the body shop. After an unfortunate accident on the morning of New Year's Day, they were I can't say enough about my wonderful recent experience with the body shop. After an unfortunate accident on the morning of New Year's Day, they were open and saved me with a temporary loaner car so that I could get home. The entire front-end of my car had to be re-built. They had the car back to me in <3 weeks despite needing body panels, paint, mechanicals, interior work because of air bags, etc... Not only was it fast, but they communicated extremely well during the process and let me know what they were waiting for so that I could help facilitate things with my insurance company. Highly recommended and now the only place I would trust with my car. Most high-end shops will do great work but the proactive communication is what really sets this group apart. A++++ More

Clear explanations, no time wasted park Ave BMW was very professional all the way through the process of selecting a car. There was none of the usual used car stereotypes - they were cl park Ave BMW was very professional all the way through the process of selecting a car. There was none of the usual used car stereotypes - they were clear, upfront and explained everything. Very good experience. More

Very positive, fair, responsive, professional demeanor. Brad coordinated two transactions...a lease for me, a 2019 X5, and a lease for my wife, a 2019 X4. We picked up the respective vehicles on Novembe Brad coordinated two transactions...a lease for me, a 2019 X5, and a lease for my wife, a 2019 X4. We picked up the respective vehicles on November 17, 2018 and January 2, 2019. Mr. Russak is a a true asset to Park Ave. BMW. At all times, he availed himself, quickly responding to telephone calls and emails. Acquiring the vehicles was a smooth process, as we appreciated his suggestions, recommendations, and professionalism in addressing the vehicle processing matters. Notable is his ability to listen, consider our mindset, and present practical recommendations to us. Thank you Brad for making these vehicle acquisitions so smooth and stress-free. As long-time Park Ave. customers, we look forward to again dealing with him in the future. More

Sabit is truly remarkable...Great Experience! My spouse and I in late November started to experience issues with our 2012 BMW 535i. We took it in to the service department to find out what was goi My spouse and I in late November started to experience issues with our 2012 BMW 535i. We took it in to the service department to find out what was going on with our vehicle. There we met Simeon. He was super informative and honest in regards to the repairs we would need. We then proceeded to consider possibly trading in our car for a new one. Simeon recommended we go see a gentlemen by the name of Sabit from Sales. He conveyed to us that Sabit is a great guy who he believes would be able to assist us in our search. I couldn't AGREE MORE!! Sabit EXCEEDED our expectations and we are so thankful we met him. We truly appreciate his expertise, advice, and patience when it came to choosing the vehicle that best suit my wife and I. I love the fact he is so genuine and diligent. He responded back to my initial email so quickly with a phone call. A truly great salesman who NEVER comes off as pushy, impatient, or disinterested. We decided on the 2019 BMW 530i M sport edition and we are so happy with our choice! Thank you Sabit for being an authentic person with such a great personality. Looking forward to conducting business again with you and Park Avenue BMW! More

Eric Schuster, Park Ave BMW Nails it! I recently had the pleasure of leasing an X3 M40i at Park Ave BMW. My wife and I were blown away by experience. The showroom is beautiful and modern. I recently had the pleasure of leasing an X3 M40i at Park Ave BMW. My wife and I were blown away by experience. The showroom is beautiful and modern. Eric Schuster, our Sales Associate, was very knowledgeable and a pleasure to work with. He took his time showing us all the features and taking us on several test drives. There was never any pressure. We ordered the car and it was delivered ahead of schedule. Process was so fast and I never felt my time was wasted. Best car buying experience ever. I highly recommend Eric Schuster and Park Ave BMW! More