Paris Chevrolet GMC

Brian was great. He was up front and honest. Answered most of my questions on the phone. Everything was straightforward exactly as we had discussed on the phone. We d He was up front and honest. Answered most of my questions on the phone. Everything was straightforward exactly as we had discussed on the phone. We drove from McKinney so this was important. Andy was also great and made the financing part easy. I hope to not have to buy another car for a long time ;), but if I do, Paris GMC and Brian will be the first place we call. Thank you guys. My wife is very happy! More

Both of the people I talked to were very nice and helpful! They understood my point of view and what I was looking for! helpful! They understood my point of view and what I was looking for! More

Not sure where I start. I literally just purchased this car on 04/26, David (the salesman) was great, very personable and responsive, however there was some room for opportu I literally just purchased this car on 04/26, David (the salesman) was great, very personable and responsive, however there was some room for opportunity and I didn’t really care for this process. I’ve been in the automotive business for about 10 years and have worked for several brands so I am very familiar with this process. To be on the other side of the table with the experience I had was a bit shocking. First off, they did a price switch. I came in to the dealership after they dropped the price $500 in which I’d initially asked for over the phone and was told there was no negotiation. Then I bring it to their attention and somehow they made the numbers work for my budget however the price of the vehicle was still $34700 vs the $34200 online. Since they made the numbers work I didn’t really complain but mentally notated. Secondly, I was told that this vehicle had a second key and as we are to the final steps I was informed that the vehicle only comes with one key…strike two(mental note). I kept things calm and moved on until I was fed up.. Lastly, after signing papers and returning to pick up the vehicle. I drove home back to Dallas, maybe 15 miles later I notice the wheel alignment is off. I reached out to the sales man in which I received a response of an offer for $100 check. I respectfully declined, called in to speak with a sales manager. I was then offered the alignment I originally asked for however, was told that I would need to drive 2 hours all the way back to their dealership to get this done and drive 2 hours back. Then I get home and notice the daytime running lamp on the passenger side is completely out…COMPLETELY UNACCEPTABLE! The things I asked this dealership for were very straight forward and reasonable request as a consumer. All in all, I like the vehicle and wish I could have purchased it from a dealership who had a bit more experience in building a client relationship. (Ps..The finance guy (JT) was great and made the paperwork process seamless) More

This dealership always delivers the best customer service, whether it is buying a vehicle or getting your vehicle serviced. Their customer service department reaches out when it is time to get your c service, whether it is buying a vehicle or getting your vehicle serviced. Their customer service department reaches out when it is time to get your car serviced and makes every effort to make sure you are satisfied with their efforts. I will always use this dealership for my automobile needs. More