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630 Reviews of Paretti Mazda - Service Center
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March 22, 2018
Thanks guys! I recently (two months ago) bought a used Mazda 3 from Paretti's, and I was having some issues with driver's seat noises, front tire noises, rear jang I recently (two months ago) bought a used Mazda 3 from Paretti's, and I was having some issues with driver's seat noises, front tire noises, rear jangling noises - all when I went over bumps (I'm in New Orleans, there are a lot of bumps :). With only 23K miles on it, I was concerned. So I took it in to the service department, and Ryan had everything checked out - no issues found with front suspension (relieves my mind), but did make some adjustments in driver's seat, also found some bones (!) stuck in rear suspension, and removed them - all for NO CHARGE! AND the car felt much quieter and tighter when I drove home! As the full warranty expired right before I purchased the vehicle, this amazing service by Paretti's (once again!) means A LOT to me! Thanks guys! More
by Mari P Ziolkowski
Employees Worked With
Ryan
March 19, 2018
great service department, inferior product As with every review I've done on the Paretti service department, and there have been MANY with our 2010 Mazda CX-7, the staff in service is wonderful As with every review I've done on the Paretti service department, and there have been MANY with our 2010 Mazda CX-7, the staff in service is wonderful. Unfortunately, we apparently bought an inferior product. Our 1990 Mazda that we drove for 13 years and put over 150,000 miles on ran perfectly, no issues with regular maintenance. We gave it to a friend, and she is still driving it. We gave the CX-7 to our daughter and at this rate, she will not be able to afford it as the repair bills keep piling up. So once again, hands down best service department in the city, inferior product. More
by Gabby304
Employees Worked With
Ronnie
March 05, 2018
Paretti service Anne Hernandez is the best service person. I’m going to be trading in for a new car very soon and I will Not even entertain going anywhere else than p Anne Hernandez is the best service person. I’m going to be trading in for a new car very soon and I will Not even entertain going anywhere else than paretti because I am not willing to not have Anne Hernandez as my service person. More
by Maggiepatters
Employees Worked With
Anne Hernandez
March 01, 2018
Repair and replacement of rear bumper on 2015 Mazda 3. Work was completed earlier than expected and was well done. The complimentary shuttle service was a life saver. The driver was exceptionally persona Work was completed earlier than expected and was well done. The complimentary shuttle service was a life saver. The driver was exceptionally personable as were all other employees I encountered during the process. More
by Maggie A.
Employees Worked With
I do not remember names.
February 26, 2018
Rude one word answers Called for information about bringing my car in for a recall. When a question was asked, the reply was one word answers. It seemed as I was putting hi Called for information about bringing my car in for a recall. When a question was asked, the reply was one word answers. It seemed as I was putting him out of his way just to see what was needed for us to bring the car in for service. Did not bring vehicle for service. More
by D7791
Employees Worked With
Did not bring vehicle for service.
February 23, 2018
Knowledge, friendliness, courtesy and ti,sly. My car had been damaged and the supervisor immediately knew what needed to be fixed, he knew the cost and the time necessary for the repairs and mater My car had been damaged and the supervisor immediately knew what needed to be fixed, he knew the cost and the time necessary for the repairs and material to arrive. The front desk personnel were all helpful, articulate and caring. The facility for the customers was comfortable, clean and receiving. When I called to ask if it would be okay if I came two days later to pick up my vehicle, they were very accepting and said the delay on my part was not a problem. More
by Mamamiata
Employees Worked With
Sorry not sure of their names.
February 20, 2018
Fast service Easy to get an appointment, fast service department. Very personable service advisors, and professional and knowledgeable technicians. Shuttle rides t Easy to get an appointment, fast service department. Very personable service advisors, and professional and knowledgeable technicians. Shuttle rides to work are a great option, and the waiting area is very comfortable. More
by 2016MX-5DRIVER
Employees Worked With
Anne, Adam
April 04, 2016
Thank you! This place gives you a full recommendation to get the best performance from your vehicle. The staff is knowledgeable and patient. I appreciate the wai This place gives you a full recommendation to get the best performance from your vehicle. The staff is knowledgeable and patient. I appreciate the waiting room comforts of home. Snacks, free popcorn,water,cookies,coffee. More
by m.n.berry
Employees Worked With
Ann Hernandez
June 29, 2015
Service.. when i was on vacation. The service from this Dealership was beyond a 5 star rating. Fast, Friendly, and very professional. If you need service with your Mazda go here. The The service from this Dealership was beyond a 5 star rating. Fast, Friendly, and very professional. If you need service with your Mazda go here. The did a great job of taking care of me.Thank you for all of your help. More
by bingodog15
Employees Worked With
Ann Hernandez
September 27, 2013
You can trust the service department to give you a straight-up answer, accurate estimate on time, and thus far, quality work. Then, they throw in the complimentary car cleaning - nice touch / Love it straight-up answer, accurate estimate on time, and thus far, quality work. Then, they throw in the complimentary car cleaning - nice touch / Love it. Thanks Ronnie for a great attitude! More
by emilyvalentino86
Employees Worked With
Ronnie, Jerrie
