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Paretti Mazda - Service Center

Metairie, LA

4.7
630 Reviews

630 Reviews of Paretti Mazda - Service Center

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August 11, 2021

All is good. Car is running good nowStaff was pleasant All is good. Car is running good now Staff was pleasant and answered my questions Very clean building That's all I gotta tell ya More

by SUE.CLAWSON717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
August 11, 2021

Received great service, and quality work, also did not take very long to get my car back to me, I Would recommend bringing your Mazda here. More

by DODI.SMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
August 11, 2021

Employees are very professional and I’ve never had to bring my car back to fix a problem. Ann is extremely nice and helpful. She gets the job done More

by JAPOU1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Vucinovich, Ronnie Fernandez, Ann Hernandez
August 11, 2021

Had minor xxxxxxwith scheduling and rental car but otherwise all good. Workmanship was excellent. Repair work was timely. I was very happy with end result. More

by Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Vucinovich, Ronnie Fernandez, Ann Hernandez
August 11, 2021

Super quick and easy process when buying my Mazda CX-5. Ed was super helpful and made the process painless. Will definitely be going back soon for our next car purchase. More

by MIMIKUDSY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed Burrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2021

Very satisfied with the repair work done on my 2001 Mazda Miata. The workmanship was excellent. The manager, David, went to a great deal of trouble to satisfy me. The staff was helpful and courteous. GOOD JO More

by Papertiger130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David manager Collision.
Jun 09, 2021 -

Paretti Mazda responded

Thanks so much for the feedback. It was our pleasure. Craig Paretti

December 31, 2020

You're world-class! My wife and I just returned fm NOLA and the day before we left, we hit a pothole that resulted in our needing a new tire. Jamie was able to accommodate me the very next morning and Ron More

by Rafael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie, Ronnie Fernandez
Jan 05, 2021 -

Paretti Mazda responded

Thanks so much Rafael. I'm so glad to know you had an excellent customer experience. Our pleasure. Craig Paretti

October 17, 2020

Service is always great but this time it was exceptional. I dropped my valet key down between the seat and console. I could not get it out and feared that I would have to buy another key. Mr. Fernandez was d More

by jkishner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez
August 16, 2019

Highly recommended I had a great experience with the Paretti Mazda's service department. Ronnie Fernandez was very accurate in his estimation of the cost of my repairs a More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez
Aug 19, 2019 -

Paretti Mazda responded

Thanks so much Ray! My staff works very hard to provide an excellent customer experience. I know they will appreciate the kind words. See you soon at our new dealership right next door

November 07, 2018

Very individualized & considerate Oil change & tire rotation took longer than first promised. Service reps were very kind & considerate to give free oil change. That was very generous More

by Jewel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Vucinovich, Ann Hernandez
Nov 15, 2018 -

Paretti Mazda responded

Thanks for the 5 star review even though the service took longer than expected. We will see you in a few months for your next service and will do better.

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