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Paretti Mazda - Service Center

Metairie, LA

4.7
630 Reviews

630 Reviews of Paretti Mazda - Service Center

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October 29, 2021

Paretti Mazda is by far the best dealership with the best service I have ever worked with! More

by DWIRULA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Nov 03, 2021 -

Paretti Mazda responded

Well heck yeh! Thanks so much. Craig Paretti

October 26, 2021

Casey was very and nice and keep me updated while i waited in the showroom. Casey has been my advisor for the last few service trips and i highly recommend her . More

by CSCM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez
Oct 27, 2021 -

Paretti Mazda responded

It's great to have Casey back. She had a beautiful baby a few months ago. Thanks for the feedback. Craig Paretti

October 22, 2021

My service advisor Casey was very nice and courteous and my car was washed and vacuumed a lot better than the last time I had it serviced. More

by WILL8541
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey 5??, Ryan Vucinovich, Ronnie Fernandez, Ann Hernandez
Oct 26, 2021 -

Paretti Mazda responded

Great to know you had a great experience. It's been difficult staffing all departments but doing our best. Craig Paretti

October 22, 2021

this is third mazda i purchased from Pareto and getting ready for another, sales and service has been great. they have delivered! More

by AJLANDRYJR39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Vucinovich, Ronnie Fernandez, Ann Hernandez
Oct 26, 2021 -

Paretti Mazda responded

This is what it's all about. Thanks so much for the great review. My staff works extremely hard to provide an excellent customer experience. Wishing you and the family many safe miles. Craig Paretti

October 21, 2021

Process was seemless. Booked appointment online. Love the new feature of texting updates and sending video of service needed. Very reasonably price and recall was taken care of. When I picked up my car More

by RONI2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Oct 26, 2021 -

Paretti Mazda responded

This is what it's all about! Thanks for letting us know. Craig Paretti

Oct 26, 2021 -

RONI2 responded

Anytime, keep up the good work.

October 21, 2021

Paretti is a great dealership with superior customer service. The new dealership is beautiful and everyone is friendly, professional and knowledgeable. More

by JANIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Lyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Paretti Mazda responded

Thanks so much. We are very proud of the new store. My staff will definitely appreciate your kind words. Craig Paretti

October 20, 2021

Great service, in and out for first service on new car! All did Good job! More

by CLAUDIAPORCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Burrow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Paretti Mazda responded

Thanks Claudia. Our pleasure. Craig P.

October 20, 2021

Very attentive end expedited service! Employees were friendly and properly informed me through the steps of service. More

by TZANATE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Vucinovich
Oct 20, 2021 -

Paretti Mazda responded

Truly appreciate your kind words. Craig Paretti

October 20, 2021

Service was perfect and car was ready as promised.We Service was perfect and car was ready as promised. We have to go back in about 3 months. More

by SHIRLEYHLDN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Jones
Oct 26, 2021 -

Paretti Mazda responded

Thanks Shirley. Sorry I missed you. Craig Paretti

October 19, 2021

It was so easy to schedule a convenient time. When I drove up and did not even have to get out when Casey came up to my vehicle for the servicing appointment. The waiting room was clean and comfortable More

by ReginaMazda
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Carpenter, Service Department
Oct 20, 2021 -

Paretti Mazda responded

It's great to have Casey back. She had a beautiful baby a few months ago. I know she will appreciate your kind words. Craig Paretti

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