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Paretti Mazda - Service Center

Metairie, LA

4.7
630 Reviews

630 Reviews of Paretti Mazda - Service Center

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December 09, 2021

I'm very pleased with Paretti Mazda I was happy to buy my Mazda CX-5 there everyone there is very professional and friendly More

by crystalingold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Rainer
Dec 13, 2021 -

Paretti Mazda responded

Thank you very much! Craig Paretti

December 09, 2021

Just an oil changeCasey got me in and out in an hour Just an oil change Casey got me in and out in an hour with no appointment More

by JMCHURCHJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Munoz Carpenter
Dec 13, 2021 -

Paretti Mazda responded

Thank you very much! Glad to know you had an excellent experience. Craig Paretti

December 08, 2021

Great service. You are kept informed as to progress and status of vehicle service by email. Casey was very friendly, helpful, efficient, and knowledgeable. Took car on time and completed service as promi More

by MICHAEL.D.MULA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Vucinovich, Ronnie Fernandez, Ann Hernandez
Dec 13, 2021 -

Paretti Mazda responded

Thanks Michael. Exactly how we want your experience to be. Craig Paretti

December 08, 2021

It took too long to locate the parts needed to fix the car. But great work was done More

by SOUTHWHEEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez, Casey Munoz Carpenter, Jamie Jenkins
Dec 13, 2021 -

Paretti Mazda responded

Thank you for your understanding with the wait. We appreciate your business very much. Craig Paretti

Dec 14, 2021 -

SOUTHWHEEL responded

If I want good work done, then waiting time does not matter

December 04, 2021

Everyone was very helpful as they always are. They take very good care of us. More

by JAMBUSH33
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ryan Vucinovich, Ann Hernandez, Dianne Michel, Jamie Jenkins
Dec 13, 2021 -

Paretti Mazda responded

Our pleasure! Thanks so much. Craig Paretti

December 03, 2021

Thank you for fixing the side piece on the car. It looks much better now. More

by juliebreath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Vucinovich, Ann Hernandez
Dec 13, 2021 -

Paretti Mazda responded

Happy to help. Thanks so much. Craig Paretti

December 02, 2021

I was greeted promptly, signed in right away. Repair was completed within time frame expected. Price was reasonable. Staff is professional. Car wash/vacuum a surprise bonus. Good experience. More

by DJR0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Dec 13, 2021 -

Paretti Mazda responded

Awesome to know you had a great experience. Thanks so much. Craig Paretti

December 02, 2021

Another great service experience with Paretti Mazda. Great communication on recommended service and status of service. More

by PMOREIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Vines
Dec 13, 2021 -

Paretti Mazda responded

Thanks so much. We truly appreciate the 5 stars. Craig Paretti

November 30, 2021

I have always loved the service department because of the personal service I have received. Unfortunately this time the personal service was lacking. I received a text message that a driver belt needed to More

by LFOLSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez, Ann Hernandez
Dec 01, 2021 -

Paretti Mazda responded

Thanks for mentioning we normally provide excellent service. We will definitely work harder to be more consistent with expectations. Hope you know we value your feedback and business. Craig Paretti

November 30, 2021

Every visit I make to Paretti Mazda is a pleasant one. I actually enjoy bringing my car in because it gives me a chance to get work done in a different setting outside the office. There’s coffee, music, WiF More

by KELSEYCOSTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Vucinovich, Jamie Jenkins
Dec 01, 2021 -

Paretti Mazda responded

Thanks Kelsey! Your words mean a lot. Craig Paretti

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