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Paretti Mazda - Service Center

Metairie, LA

4.7
630 Reviews

630 Reviews of Paretti Mazda - Service Center

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January 11, 2022

John and Ed was amazing great communication. Everything was done though email or text message. I love my new CX5. More

by Latisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Burrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gantt
Jan 11, 2022 -

Paretti Mazda responded

Sure does make things easier. Thanks so much for sharing. Craig Paretti

January 10, 2022

The care was exceptional. I was extremely pleased in all aspects. Once again grateful to Mazda! More

by KATHLEENCORCHIANI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Vines
Jan 11, 2022 -

Paretti Mazda responded

Thanks Kathleen. Definitely our pleasure. Craig Paretti

January 07, 2022

This dealership was the best I've ever been to. Outstanding service, good prices, nice staff. More

by SC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Vines
Jan 11, 2022 -

Paretti Mazda responded

So awesome to hear. Thanks so much. Craig Paretti

January 07, 2022

Loved the texting to keep in touch during my work day while my vehicle was being worked on. Very professional and conscientious and a clean car to boot ! More

by LFREEMAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Arguello
Jan 11, 2022 -

Paretti Mazda responded

Thank you very much. That system is called Text2Drive. Customers are loving it. See you next time. Craig Paretti

Jan 11, 2022 -

LFREEMAN1 responded

Thank you ! We are a Mazda family !!!

January 06, 2022

John and the other were very understanding and wonderful. Excellent service and it was an quick and easy process, thank you guys! More

by brittanytmatthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gantt
Jan 06, 2022 -

Paretti Mazda responded

Thanks so much for the excellent review

December 31, 2021

Staff was courteous and friendly, The waiting room was clean and inviting, and the service was fast! More

by SMF01234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Vines
Jan 04, 2022 -

Paretti Mazda responded

We aim to please. Thanks for the 5 stars. Craig Paretti

December 30, 2021

Professional and personal employees in a winning combination that provided a comfortable and positive customer experience. More

by GLORIA.CHILDRESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Burrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Munoz Carpenter
Jan 04, 2022 -

Paretti Mazda responded

Thanks Gloria. We work very hard to provide an excellent customer experience. My staff will appreciate your comments. Craig Paretti

December 30, 2021

Ann was very professional and courteous. They preformed the work quickly and my vehicle was thoroughly cleaned. More

by BJ9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Jan 04, 2022 -

Paretti Mazda responded

Thanks so much for letting people know about your experience. Craig Paretti

December 28, 2021

My experiences with this dealership has been awesome! They have been courteous and professional, the work is good, and no long waits. More

by mariela1265
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez, Ann Hernandez
Jan 04, 2022 -

Paretti Mazda responded

Thanks so much. Our online scheduling allows us to get our customers in and out. Craig Paretti

Jan 05, 2022 -

mariela1265 responded

But just one question how come after my recent visit the brake light started to come on? Aren’t you supposed to have checked all fluids? I added brake fluid and it seem to work so far.

December 24, 2021

I was checked in immediately and my vehicle was ready in a timely manner. The technician that checked me in was very friendly. Impressive service! More

by donnaryanmatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Jan 04, 2022 -

Paretti Mazda responded

Thank so much for the great review. Appreciate your business. Craig Paretti

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