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Paretti Mazda - Service Center

Metairie, LA

4.7
630 Reviews

630 Reviews of Paretti Mazda - Service Center

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September 19, 2022

Recalled fuel pump, washed my car too it was better than before I brought it in More

by DENSTEDTA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Oct 03, 2022 -

Paretti Mazda responded

Thank you for the great review!! -Brett

September 16, 2022

Initial customer service was great. Car was fixed and returned clean and in good condition. The same service engine light came back on less than 48 hours after the visit. Paretti reache More

by gregory12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Burrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Vucinovich
September 15, 2022

Casey and the staff at Paretti are always fast and helpful. I like the automated system that sends your estimate and lets you approve the work, and even pay in the portal for a quicker time in the ser More

by ALISON.KUEMMEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez, Ann Hernandez, Casey Munoz Carpenter
Oct 03, 2022 -

Paretti Mazda responded

The technology is getting pretty crazy! The new dealership in Covington will have this thing that can scan your entire car as you pull into the service drive and check a ton of stuff like wheel alignment! We are truly living in the future lol. Thank you for the great review!! -Brett McSpadden

September 13, 2022

scheduling on line was easy and the service dept is excellent wouldn't take my Mazda anywhere else More

by george.lester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Arguello
Sep 14, 2022 -

Paretti Mazda responded

Thank you for the great review!! -Brett

September 11, 2022

Scheduling my service was easy, the staff was friendly and accommodating. I liked receiving the full service inspection report via SMS. More

by robgb2k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Vucinovich, Ronnie Fernandez, Ann Hernandez
Sep 14, 2022 -

Paretti Mazda responded

We have a lot of cool technology on the horizon!! Thank you for the great review!! -Brett

September 09, 2022

Child seat was removed to clean the car what was very nice. Unfortunately it was installed back incorrectly that was identify with child in the seat in moving car. More

by feg1247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Sep 14, 2022 -

Paretti Mazda responded

Very sorry about that. We trained everyone on not messing with the car seats and if we do, to have the customer make sure its secured when they take delivery. Again, very sorry about that and this will never happen again. Feel free to reach out to me anytime. -Brett McSpadden

September 08, 2022

Very pleasant and helpful service advisor. Waiting room was nice and comfortable and clean all were extremely courteous More

by STEPHENBERRY604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 14, 2022 -

Paretti Mazda responded

What a great review!!! Thank you so much for the kind words. Attention to detail and customer service is everything! -Brett McSpadden

September 02, 2022

Ann professional, courteous, knowledgeable, customer service oriented. Service first rate. They keep my 2016 CX-5 Mazda like new. Highly confident in Mazda overall. More

by MICHAEL.D.MULA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Sep 14, 2022 -

Paretti Mazda responded

What a great review!!! Thank you so much for the kind words. Attention to detail and customer service is everything! -Brett McSpadden

September 02, 2022

The representatives are knowledgeable, efficient, helpful and friendly. Ann Hernandez has assisted me on many occasions and she is excellent in every way. She is an asset to your organization. More

by REGGIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Sep 14, 2022 -

Paretti Mazda responded

Ann is the best! Thank you so much for the great review! I will make sure she sees this! -Brett

September 01, 2022

Thorough, prompt and excellent customer service. Identified the issue and in the interim provided a loaner over the weekend. More

by BODDENLIBERTY72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez
Sep 14, 2022 -

Paretti Mazda responded

Thank you for the 5 stars!! -Brett

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